Towards students' behavioral intention to adopt and use e-counseling: An empirical approach of using Unified Theory of Acceptance and Use of Technology model
“…The introduction of ICT has taken a lot of professions from physical interactions to electronic means of dealing with issues. Counseling is no exception as some clients can conveniently use online means to communicate with online practitioners (Kolog et al, 2014). Face-to-face counseling approach is nevertheless essential and inevitable especially with deepseated problems (Kraus, 2011b;Zamani, 2009).…”
Section: Review Of Literaturementioning
confidence: 99%
“…Past studies focused on secondary school students who are restricted with the use of phones and also are limited in the use of computers. The study was based on the hope-centered model (Hope game online) considered to provide inherent abilities in people which will motivate them to succeed in life and the ability to create avenues to achieve desired goals and motivate an individual to use those avenues (Kolog, 2014;Kolog et al, 2014). Again, studies with university students focused on their attitudes to online counseling.…”
Counseling is an age-old practice with roots dating back to the 20th century. Twenty-first-century boom in technology has offered new opportunities for counseling practice, making it possible for counselors and clients to interact virtually without recourse to physical meetings. This study sought to investigate students’ experiences of online counseling in some Ghanaian universities. A qualitative phenomenological approach was used to examine the experiences of undergraduate students using online counseling. Five of the student-clients used WhatsApp messaging, two used e-mailing, and one used WhatsApp video. A thematic approach was used to analyze student-clients’ experiences. Accessibility, convenience, privacy, and mobility were some significant benefits they indicated concerning online counseling. On the contrary, loss of non-verbal cues, mistrust, and poor internet connectivity were their major obstacles to online counseling. Nevertheless, their issues were resolved with the use of online counseling. It is recommended that Counselors are trained in the use of online resources for counseling, and Management of Universities should introduce counseling technology devices to students to make online counseling more accessible and convenient.
“…The introduction of ICT has taken a lot of professions from physical interactions to electronic means of dealing with issues. Counseling is no exception as some clients can conveniently use online means to communicate with online practitioners (Kolog et al, 2014). Face-to-face counseling approach is nevertheless essential and inevitable especially with deepseated problems (Kraus, 2011b;Zamani, 2009).…”
Section: Review Of Literaturementioning
confidence: 99%
“…Past studies focused on secondary school students who are restricted with the use of phones and also are limited in the use of computers. The study was based on the hope-centered model (Hope game online) considered to provide inherent abilities in people which will motivate them to succeed in life and the ability to create avenues to achieve desired goals and motivate an individual to use those avenues (Kolog, 2014;Kolog et al, 2014). Again, studies with university students focused on their attitudes to online counseling.…”
Counseling is an age-old practice with roots dating back to the 20th century. Twenty-first-century boom in technology has offered new opportunities for counseling practice, making it possible for counselors and clients to interact virtually without recourse to physical meetings. This study sought to investigate students’ experiences of online counseling in some Ghanaian universities. A qualitative phenomenological approach was used to examine the experiences of undergraduate students using online counseling. Five of the student-clients used WhatsApp messaging, two used e-mailing, and one used WhatsApp video. A thematic approach was used to analyze student-clients’ experiences. Accessibility, convenience, privacy, and mobility were some significant benefits they indicated concerning online counseling. On the contrary, loss of non-verbal cues, mistrust, and poor internet connectivity were their major obstacles to online counseling. Nevertheless, their issues were resolved with the use of online counseling. It is recommended that Counselors are trained in the use of online resources for counseling, and Management of Universities should introduce counseling technology devices to students to make online counseling more accessible and convenient.
“…In developing an e-counseling program by identifying the need for, the researcher conducted interviews with BK students and teachers, from the phenomena obtained in the field which became a reference in research on the development of this ecounseling guidance introduction application. In this development research is also based on the relevant theory and ICT-mediated counseling is often referred to as e-counseling (Kolog et al, 2015).…”
Online tutoring can be provided ethically and have effective results. However, the context surrounding the application of online counselling is debatable, with limited research having been conducted examining the use of online counselling. This study aims to develop an Android-based e-counselling guidance program. This type of research is created using the Alessi and Trollip development model, which consists of 3 stages: planning, design, and development. The research subjects were 29 students and 1 teacher/counsellor. This study's data collection methods use questionnaires, tests and interview guidelines. The data collection instrument uses a questionnaire sheet. Data analysis techniques using qualitative and quantitative descriptive analysis. The research results are that the developed media is validated by media experts and material experts, with the validation results obtained an average score of 3.4 (very valid) and an average score of 3.7 (very valid) by media experts. E-Counselling guidance through field tests meets very practical criteria. The e-counselling guidance program facilitates the consultation process for students and teachers/counsellors, improving student learning outcomes. The study implies that e-counselling can be included in guidance and counselling services by school counsellors.
“…Behavioral intention to use online counseling was measured with four items (e.g., "I intend to use online counseling in the future") as in previous research. 22 Participants rated each item on a 7-point scale, with higher scores indicating greater intention (α = .95).…”
The present study examines the impact of fear of COVID-19 on attitudes and intentions towards online and face-to-face counseling. A total of 526 adults participated in this study. The path analysis results indicated that attitude towards online and face-to-face counseling differentially mediated the relationship between COVID-19 fear and both counseling intentions, even when controlling for other covariates. Specifically, fear of COVID-19 predicted positive attitudes towards online counseling (value of counseling), which in turn, predicted online counseling intention. On the other hand, COVID-19 fear affected negative attitudes towards face-to-face counseling (discomfort with counseling), resulting in a decrease in face-to-face counseling intention.
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