Towards Socialized Machines: Emotions and Sense of Humour in Conversational Agents

Ptaszyński, Michał; Dybała, Paweł; Higuhi, Shinsuke; Shi, Wenhan; Rzepka, Rafał; Araki, Kenji

doi:10.5772/8384

Cited by 10 publications

(18 citation statements)

References 49 publications

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“…We found 12 studies that report personality issues for chatbots. In some studies, personality was investigated in reference to the Big Five model [Mairesse and Walker 2009;Morris 2002;Sjödén et al 2011], while two studies focused on sense of humor [Meany and Clark 2010;Ptaszynski et al 2010]. Three studies investigated the impact of the personality of tutor chatbots on students' engagement [Ayedoun et al 2017;Kumar et al 2010;Sjödén et al 2011 The surveyed literature revealed two benefits of attributing personality to chatbots:…”

Section: Personalitymentioning

confidence: 99%

“…[B1] to exhibit believable behavior: [Morris 2002] states that chatbots should have a personality, defined by the Five Factor model plus characteristics such as temperament and tolerance, in order to build utterances using linguistic choices that coheres with these attributions. When evaluating a joking chatbot, [Ptaszynski et al 2010] compared the naturalness of the chatbot's inputs and the chatbot's human-likeness compared to a no-joking chatbot. The joking chatbot scored significantly higher in both constructs.…”

Section: Personalitymentioning

confidence: 99%

“…[C1] to adapt humor to the users' culture: sense of humor is highly shaped by cultural environment [Ruch 1998]. [Ptaszynski et al 2010] discusses a Japanese chatbot who uses puns to create funny conversations. The authors state that puns are one of the main humor genres in that culture.…”

Section: Personalitymentioning

confidence: 99%

“…For casual conversations, [Thies et al 2017] highlight that timely, relevant, and clever wit is a desired personality trait. In [Ptaszynski et al 2010], the joker chatbot was perceived as more human-like, knowledgeable and funny, and participants felt more engaged.…”

Section: Personalitymentioning

confidence: 99%

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How should my chatbot interact? A survey on human-chatbot interaction design

Chaves,

Gerosa

2019

Preprint

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The growing popularity of chatbots has brought new needs for HCI since it has changed the patterns of human interactions with computers. The conversational aspect of the interaction increases the necessity for chatbots to present social behaviors that are habitual in human-human conversations. In this survey, we argue that chatbots should be enriched with social characteristics that are coherent with users' expectations, ultimately avoiding frustration and dissatisfaction. We bring together the literature on disembodied, text-based chatbots to derive a conceptual model of social characteristics for chatbots. We analyzed 58 papers from various domains to understand how social characteristics can benefit the interactions and identify the challenges and strategies to designing them. Additionally, we discussed how characteristics may influence one another. Our results provide relevant opportunities to both researchers and designers to advance human-chatbot interactions.

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Section: Personalitymentioning

confidence: 99%

Section: Personalitymentioning

confidence: 99%

Section: Personalitymentioning

confidence: 99%

Section: Personalitymentioning

confidence: 99%

See 2 more Smart Citations

How should my chatbot interact? A survey on human-chatbot interaction design

Chaves,

Gerosa

2019

Preprint

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“…Dybala et al [8] developed talking agents that used humour during dialogues: their system selected a keyword from a user utterance and then outputted a short verbal humour statement. Moreover, Ptaszynski et al [10] furthered their system to integrate an emotion analysis engine. Taking into consideration users' utterances and emotional reactions, the engine was able to detect when it was appropriate to tell a joke or not.…”

Section: Background In Computational Humourmentioning

confidence: 99%

A Battle of Wit: Applying Computational Humour to Game Design

Dormann

2015

Entertainment Computing - ICEC 2015

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Abstract. There is still a dearth of humour in computer games. To spur the use of humour in games and overcome some of the difficulties in producing humour, we advance that game design can benefit from research in computational humour. The focus of this paper is thus on verbal humour and humour design. Integrating computational humour in games could facilitate humour scripting and solve one of the oldest problems in game humour related to repetition. A humour bot could enhance gamers' experiences, by stimulating social bonding or supporting comic relief. We believe that the use of computational humour for game design would enhance players' laughter and designers' creativity. Last, as game design can benefit from advances in computational humour, so virtual agents can from game research.

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