Towards human-computer interaction on smart metering systems

Abstract

New technologies associated with the fourth industrial revolution are transforming the world in which we live, and the power grid is no exception since it has been provided with intelligence. One of its best-known applications is smart metering systems that allow real-time energy consumption/production to be known, as well as other benefits such as outages and reconnections automatically. The new generations of smart meters have more computing capacity allowing new applications. This work shows some considerations in the design of smart meters using human-computer interaction techniques. The results aim to improve the end-user’s experience and satisfaction and can help to mitigate the reluctance to use smart metering systems in Mexico.;

Energy efficiency manager for electrical installations at home

“…High electricity demand, bad consumption habits, high costs, complaints to the electricity supplier [8] are caused by the lack of use of Smart Grid or technological products within the household for monitoring electricity consumption.…”

“…In terms of demand, there are several factors that influence its consumption, such as climate changes and users' consumption habits, to name a few, which easily lead to complaints about high and inexplicable energy consumption. In 2020, the Central East Zone of Mexico registered 891 complaints about electricity consumption [8]. Unfortunately, investment projections for 2018-2022, it is planned to acquire 2.…”