Towards certified open data in digital service ecosystems

Abstract

The opportunities of open data have been recently recognized among companies in different domains. Digital service providers have increasingly been interested in the possibilities of innovating new ideas and services around open data. Digital service ecosystems provide several advantages for service developers, enabling the service co-innovation and co-creation among ecosystem members utilizing and sharing common assets and knowledge.The utilization of open data in digital services requires new innovation practices, service development models, and a collaboration environment. These can be provided by the ecosystem. However, since open data can be almost anything and originate from different kinds of data sources, the quality of data becomes the key issue. The new challenge for service providers is how to guarantee the quality of open data. In the ecosystems, uncertain data quality poses major challenges. The main contribution of this paper is the concept of the Evolvable Open Data based digital service Ecosystem (EODE), which defines the kinds of knowledge and services that are required for validating open data in digital service ecosystems. Thus, the EODE provides business potential for open data and digital service providers, as well as other actors around open data. The ecosystem capability model, knowledge management models, and the taxonomy of services to support the open data quality certification are described. Data quality certification confirms that the open data is trustworthy and its quality is good enough to be accepted for the usage of the ecosystem's services. The five-phase open data quality certification process, according to which open data is brought to the ecosystem and certified for the usage of the digital service ecosystem members using the knowledge models and support services of the ecosystem, is also described. The initial experiences of the Software Qual J (2018)

Requirements of an Energy Data Ecosystem

“…• COP21 (Paris climate agreement) 13 : Europe's greenhouse gas emissions are required to be reduced to zero by the 2050's, which is a very powerful driver. The agreement will increase the role of electricity in the whole world.…”

“…The capability model thus describes the enabled actions of the ecosystem (clustered according to the stakeholders' activities) and how, when and by who these actions are implemented. For example, in [13] the ecosystem actions include open data certification and digital service development related activities.…”

“…These services can be provided by a third-party service provider. For example, the taxonomy of ecosystem support services represented in [13] defines an evolving set of services for the common use for actors in data-based business and in data-based service development in the ecosystem context.…”

“…It also provides the required services and tools for collaboration and co-operation of ecosystem members. For example, the Digital Services Hub framework 1 is used in [13] as a core of the ecosystem to register and monitor data and services.…”

Digital Service: Technological Agency in Service Systems

“…Regarding work systems, our work relates to [31] by introducing digital service as activity performing actor role performed by encapsulated automated service. Our work can also be seen adjacent to [32,33] but focuses on concise definition of digital service in context of service science and smart service systems.…”