Towards an AI-powered Future that Works for Vocational Workers

Thakkar, Divy; Kumar, Neha; Sambasivan, Nithya

doi:10.1145/3313831.3376674

Cited by 25 publications

(4 citation statements)

References 32 publications

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“…ITI students may face challenges in developing their English-speaking skills due to various factors. These factors can include limited exposure to English (Thakkar et al, 2020), inadequate resources, an unfocused curriculum (Maitra & Maitra, 2021), a lack of confidence, a shortage of quality instructors (M. U. Ajithkumar, 2016), a heavy workload, peer pressure, cultural and regional differences, a lack of immersion in an English-speaking environment, and limited access to technology.…”

Section: Challenges Faced By Technical Learners In Acquiring English-...mentioning

confidence: 99%

Voices Unheard: Enhancing English-Speaking Skills among Technical Learners at Industrial Training Institute by Implementing Task-Based Language Teaching

Christopher

2024

WJEL

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ITIs offer practical training in various technical trades, which enables students to enter the workforce faster than other traditional degrees. However, graduates from ITIs often need better communication skills to advance in their careers, leading to stagnant pay scales. To tackle this issue, a study was conducted to improve English-speaking skills among ITI students by implementing a task-based language teaching approach. A true experimental design was used for this study. The sample consisted of 76 ITI students who were randomly assigned to two groups: control (n=38) and experimental (n=38). Technical learners were given ample opportunities to practice their English-speaking skills and receive instructors feedback. The study showed significant improvement in the student’s ability to communicate professionally. This study suggests that incorporating task-based language teaching into the ITI curriculum can significantly benefit students by enhancing their employment prospects and potential for career growth. Since the allocated tasks replicate the practical training, technical learners perceive them as readily achievable.

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Section: Challenges Faced By Technical Learners In Acquiring English-...mentioning

confidence: 99%

Voices Unheard: Enhancing English-Speaking Skills among Technical Learners at Industrial Training Institute by Implementing Task-Based Language Teaching

Christopher

2024

WJEL

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“…The intervention of humans in processes of data production has been addressed by a large body of CSCW and HCI research [19,26,53,57,58,61,62,77,80]. Some investigations have explored the role of worker subjectivity on datasets [7,12,29,84] and have proposed ways to recognize and address worker bias [3,28,36,84].…”

Section: Data Work For Machine Learningmentioning

confidence: 99%

The Data-Production Dispositif

Miceli¹,

Posada²

2022

Preprint

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Machine learning (ML) depends on data to train and verify models. Very often, organizations outsource processes related to data work (i.e., generating and annotating data and evaluating outputs) through business process outsourcing (BPO) companies and crowdsourcing platforms. This paper investigates outsourced ML data work in Latin America by studying three platforms in Venezuela and a BPO in Argentina. We lean on the Foucauldian notion of dispositif to define the data-production dispositif as an ensemble of discourses, actions, and objects strategically disposed to (re)produce power/knowledge relations in data and labor. Our dispositif analysis comprises the examination of 210 data work instruction documents, 55 interviews with data workers, managers, and requesters, and participant observation. Our findings show that discourses encoded in instructions reproduce and normalize the worldviews of requesters. Precarious working conditions and economic dependency alienate workers, making them obedient to instructions. Furthermore, discourses and social contexts materialize in artifacts, such as interfaces and performance metrics, limiting workers' agency and normalizing specific ways of interpreting data. We conclude by stressing the importance of counteracting the data-production dispositif by fighting alienation and precarization, and empowering data workers to become assets in the quest for high-quality data.

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“…Unlike the current efciency-oriented understanding of automation that is focused on avoiding supposedly unwanted chores, a more humanistic perspective might foster well-being by shaping enjoyable and meaningful experiences [17,23]. This humanistic perspective should also incorporate ethical principles [8], which should eventually result in a contextualization for various forms of future work automation [35].…”

Section: Building Meaningful Relationshipsmentioning

confidence: 99%

Automation Experience at the Workplace

Baldauf

Fröhlich

Sadeghian

et al. 2021

Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems

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Automation is transforming traditional workplaces and work processes tremendously. While automated systems are no longer restricted to manufacturing environments but pervade various work domains in manifold appearances, automation initiatives and research are still driven from a technology and performance perspective. The goal of this workshop is to provide an interdisciplinary forum for automation-focused user experience research. It will bring together researchers and practitioners from diferent disciplines to create and transfer knowledge on automation experiences of skilled workers and professionals at workplaces across domains. In a keynote talk, participant presentations, and the group-wise drafting of research ideas, the workshop will address three recent main challenges: encountering workplace automation, collaborating as well as building meaningful relationships with workplace automation. The outcome of this workshop will be a research agenda consisting of ideas for promising future research on automation experiences at the workplace. CCS CONCEPTS• Human-centered computing → Human computer interaction (HCI).

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Towards an AI-powered Future that Works for Vocational Workers

Cited by 25 publications

References 32 publications

Voices Unheard: Enhancing English-Speaking Skills among Technical Learners at Industrial Training Institute by Implementing Task-Based Language Teaching

Voices Unheard: Enhancing English-Speaking Skills among Technical Learners at Industrial Training Institute by Implementing Task-Based Language Teaching

The Data-Production Dispositif

Automation Experience at the Workplace

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