Towards a managerial practice of stakeholder engagement: Developing multi-stakeholder learning dialogues

Payne, Stephen L.; Calton, Jerry M.

doi:10.9774/gleaf.978-1-909493-28-5_8

Cited by 29 publications

(30 citation statements)

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“…Waddell's (2005) new book on Societal Learning and Change has addressed this recent development with theoretical insight and a number of in-depth case studies. Waddell's important study confirms Payne and Calton's (2002) point that such large group interaction methods must pay closer attention to setting the conditions and developing norms and rules for guiding collective learning Social Contracting in a Pluralist Process of Moral Sense Making processes. One of Waddell's case studies concerns the ''Access Initiative'' of the World Resources Institute and other civil society NGOs, working with governments to institutionalize a widely ratified United Nations accord to make stakeholder participation a primary ingredient in environmental decision-making.…”

Section: Quadrant IVmentioning

confidence: 67%

Social Contracting in a Pluralist Process of Moral Sense Making: A Dialogic Twist on the ISCT

Calton

2006

J Bus Ethics

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This paper applies Wempe’s ( 2005 , Business Ethics Quarterly 15(1), 113–135) boundary conditions that define the external and internal logics for contractarian business ethics theory, as a system of argumentation for evaluating current or prospective institutional arrangements for arriving at the â€œgood life,â€\x9D based on the principles and practices of social justice. It does so by showing that a more dynamic, process-oriented, and pluralist ‘dialogic twist’ to Donaldson and Dunfee’s ( 2003 , ‘Social Contracts: sic et non’, in P. Heugens, H. van Oosterhout and J. Vromen (eds.), The Social Institutions of Capitalism: Evolution and Design of Social Contracts (Cheltenham, UK, Edward Elgar Publishing, Ltd.) pp. 109–126; 1999 , Ties that Bind: A Social Contracts Approach to Business Ethics (Boston, MA, Harvard Business School Press); 1995 , Economics and Philosophy 11(1), 85–112; 1994 , Academy of Management Review 19(2), 252–284.) integrated social contracting theory (ISCT) of economic ethics will further develop this promising and influential approach to moral reasoning, ethical decision-making, and stakeholder governance. This evolutionary, interactive learning-based model of ethical norm generation via dialogic stakeholder engagement is particularly appropriate within economic communities that are experiencing value conflict and pressures for institutional change. Copyright Springer Science+Business Media, Inc. 2006ISCT, discourse ethics, stakeholder dialogue, pluralist sense making processes,

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Section: Quadrant IVmentioning

confidence: 67%

Social Contracting in a Pluralist Process of Moral Sense Making: A Dialogic Twist on the ISCT

Calton

2006

J Bus Ethics

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“…Minority groups that are represented in a situation can also become discouraged from sharing their unique perspective and this is a negative as these minority groups often have insights which are extremely important (Hart and Sharma, 2004;Nelson and Wright, 1995). Authors also argue that consultation fatigue or burnout can occur as stakeholders are constantly asked to participate in a setting in which they feel their opinions and involvement are not influential towards a final outcome (Burton, Goodlad, Croft, 2004;Duanne, 1999;Payne and Calton, 2002;Reed, 2008). The facilitators are also seen as potential abusers in terms of unrepresentative selection of stakeholder groups.…”

Section: Established Emergingmentioning

confidence: 99%

“…The isolation that farmers experienced, particularly when they felt the urban community were pointing the finger at them as polluters, caused stress and discomfort. The practice of letting stakeholders come to deal with the policy in the engagement stage reduces such stakeholder fatigue (Burton, Goodlad, Croft, 2004;Duanne, 1999;Payne and Calton, 2002;Reed, 2008). However the social impact of policy implications impacted on select stakeholders, which meant they felt there was no support.…”

Section: Chapter Vi: Conclusion Theoretical Contributionmentioning

confidence: 99%

Lake Taupo: a multi-sector collaborative partnership towards sustainable development

2014

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This paper explores the motivations for and processes of a unique multi‐stakeholder collaboration aimed at the long‐term sustainable development of a region. The region is that of Australasia's largest lake, Lake Taupo, New Zealand. Lake Taupo has geographic features that have not only enabled the development of a strong economy based on tourism, forestry and agriculture but have also generated particular environmental problems. The findings of the case study present highly innovative solutions that are premised on collaboration and on a ‘business case’ for sustainability. From extensive interviews with a wide range of stakeholders, the case confirms extant literature that looks at the roles of leadership, stakeholder engagement, and first movers in bringing about change, but it also highlights further findings that include the surprisingly important role of fringe stakeholders, the difficulties presented by uncertain regulation, and the need to innovate in tailoring solutions to fit the peculiarities of a specific problem. Copyright © 2014 John Wiley & Sons, Ltd.

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“…A second domain for MSDs has been how scientific/technological advances can be evaluated for social/ethical risks and benefits. Payne and Calton (2002) have explored descriptions of some of these early MSDs, and they have questioned the extent to which these MSDs approach the relationship building and learning potentials of dialogic goals and processes suggested by Senge, Isaacs and earlier dialogic theorists. These broader dialogic goals and related processes do not yet seem applied in existing descriptions of MSDs.…”

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confidence: 97%

Exploring Research Potentials and Applications for Multi-stakeholder Learning Dialogues

Payne

Calton

2004

J Bus Ethics

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Varying conceptions of and purposes for dialogue exist. Recent dialogic theorists and advocates urge exploration of forms of dialogue for learning and applying relational responsibilities within stakeholder networks. A related phenomenon has been the recent emergence of multi-stakeholder dialogues that involve parties significantly affected by major issues or concerns, such as environmental sustainability, that have complex and wide-spread implications. The extent to which these recent multi-stakeholder dialogues assume anything resembling the relationship or caring and the learning potentials of dialogic goals and processes suggested by recent advocates, however, can certainly be questioned. This article explores potential directions for research on enhanced forms of multi-stakeholder dialogues that emphasize goals of dialogic learning, relationship building, and business social responsiveness within a more reflective practice of corporate citizenship. Many issues and questions concerning appropriate antecedents, processes, and outcomes for these enhanced multi-stakeholder dialogues are raised and discussed.

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Towards a managerial practice of stakeholder engagement: Developing multi-stakeholder learning dialogues

Cited by 29 publications

References 0 publications

Social Contracting in a Pluralist Process of Moral Sense Making: A Dialogic Twist on the ISCT

Social Contracting in a Pluralist Process of Moral Sense Making: A Dialogic Twist on the ISCT

Lake Taupo: a multi-sector collaborative partnership towards sustainable development

Exploring Research Potentials and Applications for Multi-stakeholder Learning Dialogues

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