Towards a holistic framework for describing and evaluating business benefits of a service oriented architecture

Abelein, Ulrike; Habryn, Francois; Becker, Alexander

doi:10.1109/edocw.2009.5331981

Cited by 5 publications

(7 citation statements)

References 11 publications

(15 reference statements)

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“…Analyzing these existing approaches, it became clear that value is often examined only partially and that a critical perspective, which contrasts the challenges of SOA with its value, is often missing (Abelein et al 2009). In their development, all models partially rely on the findings of qualitative papers (type 2), but up to now there is no practical verification of the postulated value potentials.…”

Section: Related Workmentioning

confidence: 99%

“…were conducted. It was the latter study's objective to obtain a structured overview of the variety of arguments for and against SOA and to prioritize the most important aspects according to their practical relevance (hereto see Becker et al 2009). Due to the limited empirical literature, new operationalizations 1 had to be found for most of the value potentials and challenges of the main study.…”

Section: Identification and Structuring Of The Value Potentials And Cmentioning

confidence: 99%

“…The chosen structure ensures a holistic view (rf. for a detailed representation of the model Abelein et al 2009). …”

Section: Identification and Structuring Of The Value Potentials And Cmentioning

confidence: 99%

“…141 ff.). 2 This structure differs slightly from the model presented inAbelein et al (2009), which divides the effects difficult to quantify even further. Since these effects are not focused on here (see, description of the value concept in Chapter 1), the model has been simplified.3 The survey was designed for 60 minutes (avg.…”

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confidence: 94%

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Value Potentials and Challenges of Service-Oriented Architectures

2011

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This article presents descriptive empirical results on the value potentials and challenges of service-oriented architectures (SOA). 33 of the 250 largest German enterprises were interviewed to derive the presented results. Currently only a small share of the IT landscape of these companies is covered by services. The judgment on the overall benefit/cost ratio of SOA usage is slightly negative at the moment; however, a positive trend is expected for the upcoming years. Among the 21 discussed value potentials, especially business process optimization, agility, and reduction of development cost by parallel re-use of services are confirmed by the majority of users. In addition to the issues regarding operations (security and performance), the main challenges of SOA are seen in the management of the resulting architecture.

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Section: Related Workmentioning

confidence: 99%

Section: Identification and Structuring Of The Value Potentials And Cmentioning

confidence: 99%

“…The chosen structure ensures a holistic view (rf. for a detailed representation of the model Abelein et al 2009). …”

Section: Identification and Structuring Of The Value Potentials And Cmentioning

confidence: 99%

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confidence: 94%

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Value Potentials and Challenges of Service-Oriented Architectures

2011

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“…Diese Struktur sichert eine holistische Betrachtung (vgl. für eine detaillierte Darstellung des Modells Abelein et al 2009). Durch die Gegenüberstellung von SOAspezifischen Herausforderungen werden zudem mögliche Hürden bei der Realisierung der Nutzenpotenziale aufgezeigt, was nach Kenntnis der Autoren bei bisherigen Modellen nicht berücksichtigt wurde.…”

Section: Literaturüberblickunclassified

Nutzenpotenziale und Herausforderungen des Einsatzes von Serviceorientierten Architekturen

Becker

Widjaja

Buxmann

2011

WIRTSCHAFTSINFORMATIK

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Ergebnisse einer empirischen Untersuchung aus Anwenderund HerstellersichtDer Artikel präsentiert deskriptive empirische Ergebnisse zu Nutzenpotenzialen und Herausforderungen des Einsatzes von Serviceorientierten Architekturen (SOA). Hierzu wurden 33 der 250 größten deutschen Unternehmen befragt. Aktuell wird nur ein geringer Anteil der IT-Landschaft der Unternehmen durch Services abgedeckt. Insgesamt ist die Nutzenbewertung einer SOA im Verhältnis zu deren Aufwand zum heutigen Zeitpunkt leicht negativ, jedoch mit positiver Tendenz für die kommenden Jahre. Von den 21 abgefragten Nutzenpotenzialen bestätigen sich insbesondere Optimierung von Geschäftsprozessen, Agilität und Entwicklungsaufwandsreduktionen durch Mehrfachverwendung von Services. Neben Problemen im Betrieb (Performanz/Sicherheit) liegen die Herausforderungen des SOA-Einsatzes besonders im Management der Architektur.

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On the Ex Ante Valuation of IT Service Investments

et al. 2016

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The paradigm of service orientation and its incarnation in the form of service-oriented architecture (SOA) and information technology (IT) services play a crucial role in enabling companies to achieve considerable competitive advantages. However, to be able to leverage the opportunities of SOA and IT services, companies need to gain a thorough understanding of the business value of IT service investments. Nevertheless, research on IT services has focused mainly on technical questions so far; the economic perspective largely has been neglected. Therefore, the authors aim to contribute to the ex ante valuation of IT service investments from a decision theoretical point of view. Using decision theory as a theoretical base, the main aim is to identify and discuss specific challenges regarding the financial ex ante valuation of IT service investments, which arise from the inherent flexibility of IT services and the various interdependencies within a company’s IT service portfolio. The authors thereby emphasize that the application of common methods from financial theory for valuating IT service investments has to be treated with caution, as these methods are often tied to rather restrictive assumptions based on the specifics of capital markets. By analyzing different clusters of IT service investment decision problems using decision theory, the authors identify and discuss pitfalls that might occur when applying financial valuation methods to capture the flexibility and interdependencies of IT service investments. The decision theoretical considerations are intended to help build a solid basis for future multi-criteria valuation approaches, of which an essential component is a theoretically well-founded financial valuation

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Towards a holistic framework for describing and evaluating business benefits of a service oriented architecture

Cited by 5 publications

References 11 publications

Value Potentials and Challenges of Service-Oriented Architectures

Value Potentials and Challenges of Service-Oriented Architectures

Nutzenpotenziale und Herausforderungen des Einsatzes von Serviceorientierten Architekturen

On the Ex Ante Valuation of IT Service Investments

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