Toward Obliging Bots for Supporting Next Actions

Inokuchi, Akira; Tamada, Haruaki; Hata, Hideaki; Tsunoda, Masateru

doi:10.1109/acit-csii-bcd.2016.044

Cited by 3 publications

(3 citation statements)

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“…Finally, the bot computes a result (5), compiles a chat message and sends it as a reply to the user (6). [10] In this manner chatbots can provide a conduit between users and tools, integrating external services and additional information sources into already existent communication channels [6].…”

Section: B Chatbot Operationmentioning

confidence: 99%

“…At its simplest, a (chat)bot is a computer program which performs various predetermined operations, receiving commands via chat messages and performing the requested action [10]. Figure 1 depicts the general interaction flow through such a system.…”

Section: B Chatbot Operationmentioning

confidence: 99%

“…In addition to uses in communication and data access, chatbots have previously also been employed to tackle issues related to human factors in software engineering. By sending commands to bots via chat messages in group chats, every operation is shared with the team as well as logged and persisted in the chat log [10]. This enables transparency and awareness of other team members interactions with the chatbot and its functions.…”

Section: B Human Factorsmentioning

confidence: 99%

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An Additional Set of (Automated) Eyes: Chatbots for Agile Retrospectives

Matthies

Dobrigkeit

Hesse

2019

2019 IEEE/ACM 1st International Workshop on Bots in Software Engineering (BotSE)

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Recent advances in natural-language processing and data analysis allow software bots to become virtual team members, providing an additional set of automated eyes and additional perspectives for informing and supporting teamwork. In this paper, we propose employing chatbots in the domain of software development with a focus on supporting analyses and measurements of teams' project data. The software project artifacts produced by agile teams during regular development activities, e.g. commits in a version control system, represent detailed information on how a team works and collaborates. Analyses of this data are especially relevant for agile retrospective meetings, where adaptations and improvements to the executed development process are discussed. Development teams can use these measurements to track the progress of identified improvement actions over development iterations. Chatbots provide a convenient user interface for interacting with the outcomes of retrospectives and the associated measurements in a chat-based channel that is already being employed by team members.

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Section: B Chatbot Operationmentioning

confidence: 99%

Section: B Chatbot Operationmentioning

confidence: 99%

Section: B Human Factorsmentioning

confidence: 99%

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