“…Information about the work object that was available by mere observation is no longer available, and has to be explicitly collected, organized, and communicated. Second, issues that could have been unobtrusively resolved internally through subtle interactions and mutual adjustments at collocated work locations can no now longer be resolved, except through explicit long-distance communication (Herbsleb & Mockus, 2003;Teagarden et al, 1995). Third, global distances, in addition to obvious time and geographic gaps, often include culture gaps between the actors (Kumar et al, 2005;Von Glinow et al, 2005).…”