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2003
DOI: 10.1162/105474603322761270
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Toward a More Robust Theory and Measure of Social Presence: Review and Suggested Criteria

Abstract: At a time of increased social usage of net and collaborative applications, a robust and detailed theory of social presence could contribute to our understanding of social behavior in mediated environments, allow researchers to predict and measure differences among media interfaces, and guide the design of new social environments and interfaces. A broader theory of social presence can guide more valid and reliable measures. The article reviews, classifies, and critiques existing theories and measures of social … Show more

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Cited by 1,385 publications
(985 citation statements)
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References 33 publications
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“…This enhances the experience of presence, the user's feelings that the virtual environment is real and that the user's sensations and actions are responsive to the virtual world as opposed to the real, physical one (Biocca, Harms, & Burgoon, 2003;Loomis, 1992). The user's feelings of presence may enhance the experience and effects of a virtual environment (Skalski & Tamborini, 2007).…”
Section: Ivet and Psychological Researchmentioning
confidence: 99%
“…This enhances the experience of presence, the user's feelings that the virtual environment is real and that the user's sensations and actions are responsive to the virtual world as opposed to the real, physical one (Biocca, Harms, & Burgoon, 2003;Loomis, 1992). The user's feelings of presence may enhance the experience and effects of a virtual environment (Skalski & Tamborini, 2007).…”
Section: Ivet and Psychological Researchmentioning
confidence: 99%
“…To measure the quality of their shared experience, we looked at social presence, enjoyment and closeness. We used Biocca et al's definition of social presence, described as "a sense of co-presence with a mediated person and an awareness for their psychological, emotional and intentional state" [3]. We selected nine questions from the Networked Minds Social Presence Scale [4] most relevant to the nature of our study.…”
Section: Field Studymentioning
confidence: 99%
“…If we adopt this concept to computer-mediated communication, it can be assumed that online (textual) communication has a very low degree of social presence. If we also define social presence as the 'sense of being with another' (Biocca, Harms & Burgoon, 2003) and mutual awareness (Heeter, 1992), we can conclude that this degree is low when it comes to CMC. This has behavioural effects to the users; for example, that others are not felt as socially present, and this lack of social inclusion or social interaction leads to a user's enhanced self-reference, and within this possibly also to a user's heightened willingness to self-disclose information.…”
Section: Social Presencementioning
confidence: 99%