Toward a More Just Library: Participatory Design with Native American Students

Young, Scott W. H.; Brownotter, Celina

doi:10.3998/weave.12535642.0001.901

Cited by 6 publications

(2 citation statements)

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“…As Mulliken (2017) explained, users with disabilities "themselves can provide particularly reliable insights into the issues and potential solutions that are most critical to them" (p. 117). Participatory design methods like these "can lead to better user experience and better services, since those who will use and experience a service are able to provide essential direction in its design" (Young & Brownotter, 2018). Our research concluded that a participatory approach to accessibility testing involving users with disabilities reflected our desire to go beyond technical accessibility.…”

Section: Accessibility Testing In Librariesmentioning

confidence: 83%

Learning About Real Experiences From Real Users: A Blueprint for Participatory Accessibility Testing

2022

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Although it is crucial for libraries to meet required online accessibility standards (e.g., Web Content Accessibility Guidelines 2.0), compliance with these technical standards does not guarantee optimal or equitable experiences for all library users who interact with online spaces or materials. Recent literature on accessibility testing has acknowledged the value of including people with disabilities in testing and designing digital objects and spaces. This thinking aligns with the library-based user experience (UX) principle that talking directly to users about their experiences using library services and resources is the most effective way to understand and thereby improve the overall library experience. In 2020, the UX Group at Western Libraries undertook a pilot accessibility testing initiative to plan, design, and deliver participatory accessibility testing with campus community members who had self-identified as living with a range of disabilities. Three accessibility tests were designed to assess five distinct digital objects, and 14 testing sessions were completed with eight participants. A semi-structured and participatory testing method allowed participants to freely interact with the testing objects, provide detailed feedback regarding their experiences using the objects, and recommend improvements to elements they found less accessible. This article includes an overview of considerations and challenges of the initiative as well as lessons learned in the process of securing funding, recruiting participants, designing the tests, and conducting testing. We reflect on the value of participatory accessibility testing and make recommendations for conducting similar projects at other libraries.

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Section: Accessibility Testing In Librariesmentioning

confidence: 83%

Learning About Real Experiences From Real Users: A Blueprint for Participatory Accessibility Testing

2022

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“…To achieve the goal of inclusive decision-making, participatory design provides a space where the principles of power sharing, knowledge exchange, and representation of the various actors can be realized [57]. "As an approach that seeks to interrogate prevailing power structures, challenge dominant narratives, and address existing social inequalities, participatory design can serve a mission of decolonization" [57].…”

Section: Mosan's Approach To Participatory Designmentioning

confidence: 99%

Mosan: Combining Circularity and Participatory Design to Address Sanitation in Low-Income Communities

2021

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The health and environmental impact of unsafe sanitation affects more than half of the world’s population. The lack of access to safe sanitation affects disproportionately rural populations in low- and middle-income countries, where progress is also shown to be slower. The sheer scale of the problem, combined with the variability of climate, geographies, and socioeconomic conditions, requires a variety of adaptable, scalable, centralized, and decentralized solutions working cohesively. This paper presents the case of Mosan, an off-grid, market-based sanitation solution, in order to display how such sanitation approaches can contribute to bridge this gap by addressing the communities most at risk. Mosan is a decentralized, circular sanitation solution encompassing the whole sanitation chain from containment, collection, transport, transformation, and reuse. Focused on community-scale systems, Mosan is applying participatory design principles and co-creation to enable community engagement, raise awareness, trigger creativity, and support local innovation.

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Understanding the Information Creation Practices of LGBTQIA+ Community Health Workers

Kitzie

Vera

Wagner

2022

Proceedings of the Association for Information Science and Tech

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This paper reports on preliminary findings from an action research project partnering health sciences librarians with community health workers (CHWs) who are LGBTQIA+ to create information resources for the CHW’s community. Findings report on twelve virtual semistructured interviews with CHWs from South Carolina and eleven virtual brainstorming meetings between CHWs and health sciences librarians. The authors analyzed verbatim interview and meeting transcripts using a combination of deductive and inductive qualitative coding. Findings demonstrate 1) external barriers constrain and motivate information creation; 2) the presence of preexisting information, knowledge, and resources within the CHWs’ communities; 3) that CHW‐librarian pairs brainstormed how to codify and iterate what already exists; 4) that librarians adopted a reference role when brainstorming and suggested resource ideas within and outside of the CHWs’ communities. Implications include strategies that researchers and practitioners can adopt to leverage existing experiential and embodied knowledge within LGBTQIA+ communities.

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Toward a More Just Library: Participatory Design with Native American Students

Cited by 6 publications

References 0 publications

Learning About Real Experiences From Real Users: A Blueprint for Participatory Accessibility Testing

Learning About Real Experiences From Real Users: A Blueprint for Participatory Accessibility Testing

Mosan: Combining Circularity and Participatory Design to Address Sanitation in Low-Income Communities

Understanding the Information Creation Practices of LGBTQIA+ Community Health Workers

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