“…To answer this question, this paper integrates the literature on BI (Aaker, 2007; Ambler and Styles, 1997; Auh and Shih, 2009; Beverland et al , 2010, 2015; Brexendorf et al , 2015; Clayton and Turner, 1998; Jensen and Beckmann, 2009; Keller and Lehmann, 2006; Nedegaard and Gyrd-Jones, 2013; Neuvonen, 2016; O'Cass and Ngo, 2007), organizational ambidexterity (Birkinshaw and Gupta, 2013; Cao et al , 2009; Hughes, 2018; Josephson et al , 2016; Lee et al , 2016; Levinthal and March, 1993; March, 1991; Raisch and Birkinshaw, 2008; Swift, 2016) and resource/knowledge-based view of firms (Barney, 1991, 1995; Cohen and Levinthal, 1990; Kogut, 1988; Levinthal and March, 1993) and proposes a strategic typology that considers exploitation and exploration as the two strategic underlying orientations that determine the degree of BI efforts made by a firm. This paper takes the stance that branding efforts are anchored in exploitation orientation – with a focus on selection, refinement, efficiency enhancement and the implementation of existing resources and competencies – whereas innovation efforts are anchored in exploration orientation – which includes activities such as search, variation, experimentation and discovery to develop new resources and competencies (Cao et al , 2009; March, 1991).…”