Tourism Managers’ Perception of the Impact of the Emotional Intelligence and Resilience on Organizational Response to Crisis
Adriana Burlea-Șchiopoiu,
Radu-Florin Ogarcă,
Laurențiu-Stelian Mihai
et al.
Abstract:The study aims to analyze the synergies between internal factors (i.e., emotional intelligence and resilience) and external factors (i.e., governmental support) on the performance of tourism organizations in the post-disaster recovery phase. Data collected from the sample of 390 managers and owners in the tourism industry were analyzed using structural equation modeling with partial least squares (PLS-SEM) as an appropriate model method with variables containing multiple items and multiple causal relationships… Show more
Set email alert for when this publication receives citations?
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.