Abstract:SummaryThe crisis caused by the COVID-19 pandemic has hit the tourism sector hard, causing an unprecedented drop in activity. This has accentuated the need for robust tourism knowledge systems that provide intelligence, improvements in competitiveness and greater efficiency in the sector, taking advantage of its potential through more collaborative and digital processes. The added value of this work is to define, based on existing literature and experience in different territories, the main aspects to be taken… Show more
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