Touch matters: exploring the relationship between consumption and tactile interaction

Jansson‐Boyd, Cathrine V.

doi:10.1080/10350330.2011.591996

Cited by 32 publications

(19 citation statements)

References 59 publications

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“…Explorations of the experience can be difficult because the language surrounding haptic technology is difficult to define [25,41]. Still, studying this language has revealed useful insights.…”

Section: The Experience Of Touchmentioning

confidence: 99%

“…Research into how people talk about tactile experiences suggests mid-air tactile feedback [12] can mediate emotions through location on the hand and other physical parameters [35] in addition to descriptions of physical phenomena [36]. When we feel something we get an immediate sense of what we like or don't like, but often find it difficult to describe touch beyond that [25]. This has been shown to generalize to vibrotactile feedback [42].…”

Section: The Experience Of Touchmentioning

confidence: 99%

“…For example, dimensional spaces can have different numbers of dimensions depending on the individual [23], and vibrotactile feedback can depend on body location and current activity (e.g., walking vs. standing) [26]. Some people are more or less likely to want to touch for autotelic purposes, i.e., hedonic touch for its own sake [25,38]. Hapticians have described haptic sensation as being "very individual" [41].…”

Section: The Experience Of Touchmentioning

confidence: 99%

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Defining Haptic Experience: Foundations for Understanding, Communicating, and Evaluating HX

Kim

Schneider

2020

Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

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Haptic technology is maturing, with expectations and evidence that it will contribute to user experience (UX). However, we have very little understanding about how haptic technology can influence people's experience. Researchers and designers need a way to understand, communicate, and evaluate haptic technology's effect on UX. From a literature review and two studies -one with haptics novices, the other with expert hapticians -we developed a theoretical model of the factors that constitute a good haptic experience (HX). We define HX and propose its constituent factors: design parameters of Timeliness, Density, Intensity, and Timbre; the cross-cutting concern of Personalization; usability requirements of Utility, Causality, Consistency, and Saliency; and experiential factors of Harmony, Expressivity, Autotelics, Immersion, and Realism as guiding constructs important for haptic experience. This model will help guide design and research of haptic systems, inform language around haptics, and provide the basis for evaluative instruments, such as checklists, heuristics, or questionnaires.

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Section: The Experience Of Touchmentioning

confidence: 99%

Section: The Experience Of Touchmentioning

confidence: 99%

Section: The Experience Of Touchmentioning

confidence: 99%

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Defining Haptic Experience: Foundations for Understanding, Communicating, and Evaluating HX

Kim

Schneider

2020

Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

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“…The sonic turn, then, is part of the more wide-ranging 'turn to culture' (Hall, 1997) and is offered as a challenge to ocularcentrism (Kavanagh, 2013): 'a concerted attempt to wrest the bases of human knowledge away from the long-standing hegemony of visual, text-based and representational models' (Born, 2013: 6). Similar challenges to the visual have come through other modalities such as smell (Canniford et al, 2018;Henshaw et al, 2016;Strati, 2000;Valtonen et al, 2010), touch (Jansson- Boyd, 2011;Valtonen et al, 2010) and taste (Hoegg and Alba, 2007) and owe a huge debt to the multisensory agenda put forward by Elizabeth Hirschman and Morris Holbrook (Hirschman and Holbrook, 1982;Holbrook and Hirschman, 1982). For its part, the turn to the sonic represents an acknowledgement of the increasing importance of sound as a site for analysis, aesthetic engagement and theoretical development (Drobnick, 2004;Faudree, 2012).…”

Section: Tracing the Sonic Turn In Social Sciencementioning

confidence: 98%

Listening to consumption: Towards a sonic turn in consumer research

Patterson

Larsen

2018

Marketing Theory

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The full-text may be used and/or reproduced, and given to third parties in any format or medium, without prior permission or charge, for personal research or study, educational, or not-for-prot purposes provided that:• a full bibliographic reference is made to the original source • a link is made to the metadata record in DRO • the full-text is not changed in any way The full-text must not be sold in any format or medium without the formal permission of the copyright holders.Please consult the full DRO policy for further details. AbstractIn seeking to orient consumer research towards the sonic, this paper has three objectives. First, to chart the emergence of the 'sonic turn' in the social sciences and, relatedly, to register the echoes of such a turn in consumer research. Second, to draw together the implications of this turn for the ontological, epistemological, and methodological foundations of consumer research as a culturallyframed social science. Third, to tease out the potential impact of the turn to sound in an intellectual context that remains relatively silent, by addressing the question: what does it mean to listen to consumption? We conclude that the sonic turn does not simply present a set of new objects for enquiry, but rather offers a fresh analytical lens that provides a non-linguistic means of appreciating consumption. Such a move opens up the space for new, alternative, and disruptive ways of thinking about and doing consumer research.

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“…In particular the interaction with the tactile qualities of the surface create the initial sense-data that we use to attribute value and desirability to reassure what we see (Jansson-Boyd, 2011). From childhood touching and holding an object is an important part of acquiring and structuring haptic knowledge that forms later experiences and expectations (Piaget, 1952).…”

Section: Introductionmentioning

confidence: 99%