“…The instrument of this study consisted of a third-generation 108-Likert-item questionnaire, which was designed to assess the organization in terms of learning organization, learning transfer, Total Quality Management (TQM), and sociotechnical system (STS) dimensions and performance indicators. Although several scales were designed specifically for this and other studies, many of the dimensions and indicators were assessed with scales that were described in previous literature or research (Buckingham & Coffman, 1999;Hackman & Oldham, 1980;Lindsay & Petrick, 1997;Macy & Izumi, 1993;Mohanty, 1998;Pasmore, 1988;Whitney & Pavett, 1998) and tested in subsequent studies for construct validity and reliability (Kontoghiorghes, 2001a(Kontoghiorghes, , 2001b(Kontoghiorghes, , 2002(Kontoghiorghes, , 2003(Kontoghiorghes, , 2004Kontoghiorghes & Bryant, 2004;Kontoghiorghes & Gudgel, 2004;Kontoghiorghes & Hansen, 2004, Kontoghiorghes & Dembeck, 2001.…”