1998
DOI: 10.1080/10686967.1998.11919164
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Total Quality Management as an Organizational Change: Predictors of Successful Implementation

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Cited by 33 publications
(14 citation statements)
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“…The instrument of this study consisted of a 109 Likert item questionnaire, which was designed to assess the organization in terms of the earlier described dimensions. Many of the dimensions were assessed with scales that were described in previous literature or research (Buckingham and Coffman, 1999;Hackman and Oldham, 1980;Kontoghiorghes, 2001Kontoghiorghes, ,a,b, 2002Kontoghiorghes, , 2003Kontoghiorghes and Dembeck, 2001;Lindsay and Petrick, 1997;Macy and Izumi, 1993;Pasmore, 1988;Rouiller and Goldstein, 1993;Tracey et al , 1995;Whitney and Pavett, 1998), while several were designed specifically for this study. The instrument utilized a six-point scale that ranged from 'strongly disagree' to 'strongly agree'.…”
Section: Methodology Instrumentsupporting
confidence: 87%
“…The instrument of this study consisted of a 109 Likert item questionnaire, which was designed to assess the organization in terms of the earlier described dimensions. Many of the dimensions were assessed with scales that were described in previous literature or research (Buckingham and Coffman, 1999;Hackman and Oldham, 1980;Kontoghiorghes, 2001Kontoghiorghes, ,a,b, 2002Kontoghiorghes, , 2003Kontoghiorghes and Dembeck, 2001;Lindsay and Petrick, 1997;Macy and Izumi, 1993;Pasmore, 1988;Rouiller and Goldstein, 1993;Tracey et al , 1995;Whitney and Pavett, 1998), while several were designed specifically for this study. The instrument utilized a six-point scale that ranged from 'strongly disagree' to 'strongly agree'.…”
Section: Methodology Instrumentsupporting
confidence: 87%
“…The instrument was comprised of 190 Likert-type items using a six-point scale ranging from 'Strongly Disagree' to 'Strongly Agree'. Some of the instrument dimensions were custom-designed, while others were measured with scales which previous literature or research described as relevant to the constructs being assessed (Buckingham & Coffman, 1999;Hackman & Oldham, 1980;Lindsay & Petrick, 1997;Macy & Izumi, 1993;Pasmore, 1988;Whitney & Pavett, 1998). The big majority of the dimensions incorporated in the questionnaire, including those used for the purposes of this study, were previously tested for reliability, as well as construct and discriminant validity, in numerous studies involving eight different organizations in the United States and additional two in Cyprus (e.g.…”
Section: Methodsmentioning
confidence: 99%
“…The instrument of this study consisted of a third-generation 108-Likert-item questionnaire, which was designed to assess the organization in terms of learning organization, learning transfer, Total Quality Management (TQM), and sociotechnical system (STS) dimensions and performance indicators. Although several scales were designed specifically for this and other studies, many of the dimensions and indicators were assessed with scales that were described in previous literature or research (Buckingham & Coffman, 1999;Hackman & Oldham, 1980;Lindsay & Petrick, 1997;Macy & Izumi, 1993;Mohanty, 1998;Pasmore, 1988;Whitney & Pavett, 1998) and tested in subsequent studies for construct validity and reliability (Kontoghiorghes, 2001a(Kontoghiorghes, , 2001b(Kontoghiorghes, , 2002(Kontoghiorghes, , 2003(Kontoghiorghes, , 2004Kontoghiorghes & Bryant, 2004;Kontoghiorghes & Gudgel, 2004;Kontoghiorghes & Hansen, 2004, Kontoghiorghes & Dembeck, 2001.…”
Section: Methodsmentioning
confidence: 99%