Total quality management: a new perspective for improving quality and productivity

Gunasekaram, A.; Goyal, S. K.; Martikainen, Teppo; Yli‐Olli, P.

doi:10.1108/02656719810199033

Cited by 29 publications

(16 citation statements)

References 20 publications

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“…The role of marketing in identifying customers who are ready to purchase a product at different stages of its life-cycle can successfully drive the sustainability objectives of a firm (Gunasekaran et al, 1998). In order to be able to offer products at various life-cycle stages it is important that firms try to build customer confidence in their products.…”

Section: Research Motivationmentioning

confidence: 99%

Sustainability as corporate culture of a brand for superior performance

Gupta

Kumar

2013

Journal of World Business

161

104

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Sustainability as practice and academic research highlight new challenges and opportunities for businesses. This paper reviews the extant literature to understand the ability of sustainable green initiatives when practiced as a corporate culture to individually create new opportunities for operations, management and marketing. According to current research, business opportunities exclusively available to different functions of a firm can drive its performance. The role of marketing in the achievement of superior performance by virtue of sustainability practices is also explained by the existing literature. Branding literature, however, fails to explain the influence of a brand on sustainability-driven opportunities available to a firm for superior performance. The objective of this study is to explore if a brand can strengthen the ability of sustainability-based green initiatives of managers to drive opportunities available to a firm for superior performance. A conceptual framework grounded in the triple bottom line theory is presented based on the assumption that brand as a stimulating factor can accelerate the conversion of opportunities available to a business into superior performance. Academic and managerial perspectives have been used to draw upon the implications of the model. Both practitioners and academic researchers will benefit from future research on this topic.

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Section: Research Motivationmentioning

confidence: 99%

Sustainability as corporate culture of a brand for superior performance

Gupta

Kumar

2013

Journal of World Business

161

104

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“…productivity, flexibility, quality. The main focus of the FMS is to enhance productivity, flexibility and quality (Gunasekaram et al, 1998). Vineet Jain (2018) discussed the performance factors by MOORA and PSI methodology and found that the productivity is the main critical success factor in the manufacturing system.…”

Section: Introductionmentioning

confidence: 99%

Evaluation of performance factors of FMS by combined decision making methods as AHP, CMBA and ELECTRE methodology

Jain¹,

Ajmera²

2019

10.5267/j.msl

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Present research is aimed to analyze the performance factors of flexible manufacturing systems by combined decision-making methodologies like analytical hierarchy process (AHP), combinatorial mathematics-based approach (CMBA) and improved ELECTRE. Six variables affecting the three factors of performance of flexible manufacturing systems viz. productivity, flexibility and quality are considered for the evaluation of performance factors. The weights of the attributes are calculated with AHP and the index score is calculated with CMBA methodology. CMBA methodology is the fusion of AHP and GTMA. ELECTRE approach has been used for the outranking of factors. The results show that productivity had the maximum impact on the performance of manufacturing systems. A high Spearman's rank correlation also exists among the methods used.

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“…the holistic aspect of quality. Feigenbaum with his book on TQC, Oakland with his work on TQM (26) and other researchers (27,28) have introduced and further developed the concept that everybody in an organisation is responsible for quality. The term TQM was coined by the US Naval Air System Command in the early 80s and was particularly widespread thereafter.…”

Section: The Evolution Of Qualitymentioning

confidence: 99%

Statistical Thinking and Knowledge Management for Quality-Driven Design and Manufacturing in Pharmaceuticals

Korakianiti¹,

Rekkas

2010

Pharm Res

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The purpose of this article is to present the evolution of quality principles and how they have been implemented in the pharmaceutical industry. The article discusses the challenges that the FDA PAT Guidance and the ICH Q8, Q9 and Q10 Guidelines present to industry and provides a comprehensive overview of the basic tools that can be used to effectively build quality into products. The principles of the design of experiments, the main tools for statistical process analysis and control, and the requisite culture change necessary to facilitate statistical, knowledge-based management are also addressed.

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Total quality management: a new perspective for improving quality and productivity

Cited by 29 publications

References 20 publications

Sustainability as corporate culture of a brand for superior performance

Sustainability as corporate culture of a brand for superior performance

Evaluation of performance factors of FMS by combined decision making methods as AHP, CMBA and ELECTRE methodology

Statistical Thinking and Knowledge Management for Quality-Driven Design and Manufacturing in Pharmaceuticals

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