Total cost of ownership and customer value in business markets

Piscopo, G.; Johnston, Wesley J.; Bellenger, Dan N.

doi:10.1016/s1069-0964(08)14006-6

Cited by 8 publications

(4 citation statements)

References 6 publications

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“…Although sometimes called the “total cost of ownership” (TCO) (Woodward & Henderson, ), this analysis does not constitute a formal TCO calculation. TCO typically includes a wide range of direct and indirect costs over the lifetime of a product (Piscopo, Johnston, & Bellenger, ), whereas the TCP calculations here are comprised of the specific cost components already identified. However, it is these cost components and the relationship between them that are the focus of the current debate, and therefore it is hoped that the analysis provided can help to inform that debate by contributing to the developing evidence base.…”

Section: Methodsmentioning

confidence: 99%

The “total cost of publication” in a hybrid open‐access environment: Institutional approaches to funding journal article‐processing charges in combination with subscriptions

Pinfield

Salter

Bath

2015

Asso for Info Science & Tech

149

162

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As open-access (OA) publishing funded by articleprocessing charges (APCs) becomes more widely accepted, academic institutions need to be aware of the "total cost of publication" (TCP), comprising subscription costs plus APCs and additional administration costs. This study analyzes data from 23 UK institutions covering the period 2007-2014 modeling the TCP. It shows a clear rise in centrally managed APC payments from 2012 onward, with payments projected to increase further. As well as evidencing the growing availability and acceptance of OA publishing, these trends reflect particular UK policy developments and funding arrangements intended to accelerate the move toward OA publishing ("Gold" OA). Although the mean value of APCs has been relatively stable, there was considerable variation in APC prices paid by institutions since 2007. In particular, "hybrid" subscription/OA journals were consistently more expensive than fully OA journals. Most APCs were paid to large "traditional" commercial publishers who also received considerable subscription income. New administrative costs reported by institutions varied considerably. The total cost of publication modeling shows that APCs are now a significant part of the TCP for academic institutions, in 2013 already constituting an average of 10% of the TCP (excluding administrative costs).

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Section: Methodsmentioning

confidence: 99%

The “total cost of publication” in a hybrid open‐access environment: Institutional approaches to funding journal article‐processing charges in combination with subscriptions

Pinfield

Salter

Bath

2015

Asso for Info Science & Tech

149

162

View full text Add to dashboard Cite

show abstract

“…An alternative term, total cost of ownership, has also been used in this context (Lawson, ; Woodward & Henderson, ). However, we decided not to use that term because “total cost of ownership” is already widely used in the context of costing particularly information technology (IT) systems over their life cycle (Piscopo, Johnston, & Bellenger, ): Using the term TCO in a publishing context would cause confusion. TCP does not have any preexisting uses, reducing the possibility of confusion.…”

Section: Literature Reviewmentioning

confidence: 99%

A “Gold‐centric” implementation of open access: Hybrid journals, the “Total cost of publication,” and policy development in the UK and beyond

Pinfield

Salter

Bath

2017

Asso for Info Science & Tech

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This paper reports analysis of data from higher education institutions in the UK on their experience of the open‐access (OA) publishing market working within a policy environment favoring “Gold” OA (OA publishing in journals). It models the “total cost of publication”—comprising costs of journal subscriptions, OA article‐processing charges (APCs), and new administrative costs—for a sample of 24 institutions. APCs are shown to constitute 12% of the “total cost of publication,” APC administration, 1%, and subscriptions, 87% (for a sample of seven publishers). APC expenditure in institutions rose between 2012 and 2014 at the same time as rising subscription costs. There was disproportionately high take up of Gold options for Health and Life Sciences articles. APC prices paid varied widely, with a mean APC of £1,586 in 2014. “Hybrid” options (subscription journals also offering OA for individual articles on payment of an APC) were considerably more expensive than fully OA titles, but the data indicate a correlation between APC price and journal quality (as reflected in the citation rates of journals). The policy implications of these developments are explored, particularly in relation to hybrid OA and potential of offsetting subscription and APC costs.

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“…Economics transactional practices are based on transaction cost theory where any transaction mechanism between buyer and supplier are aimed at reducing opportunity cost. Present accounting principles are built on economics transactional practices where quantifiable measurement is possible and cost remains an important bargaining point (Piscopo et al , 2008; Krause et al , 2000). This practice is applicable in the environment where the product offered by supplier is functional rather than innovative, the buying firm needs a fast turnover, the buying firms lack purchasing volume (e.g.…”

Section: Theoretical Background and Conceptual Frameworkmentioning

confidence: 99%

Organizational context, supplier management practices and supplier performance

Chuah

Wong

Ramayah

et al. 2010

Journal of Enterprise Information Management

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PurposeThis paper aims to examine the relationships among supplier management practices, organizational context and supplier performance. The contexts selected for supplier management practices are economics transactional practices and high involvement work practices (HIWP); while power asymmetry and competition intensity are considered within the organizational context.Design/methodology/approachA questionnaire survey was conducted on a multinational semiconductor company. A two‐phase statistical analysis, which comprised phase one (reliability and factor analysis), and phase two (hierarchical multiple regression analysis), was used to analyze the data.FindingsThe study provides empirical evidence to support the conceptual and prescriptive statements in the literature regarding the impact of supplier management practices and the dynamics between organizational context and supplier management towards supplier performance. The results show that high involvement work practices (HIWP) mediate the impact of competition intensity on suppliers' quality performance and partially mediate the effect of competition intensity on suppliers' flexibility. The limitation of this study is that it does not use longitudinal data, which would be more useful to examine changes in variables that affect performance; nevertheless, as this study was conducted in‐house, it was able to control the extraneous factors.Originality/valueThe study provides important insights for managers to understand the disposition of the firm to better leverage organizational context by exploiting relationships with suppliers. The paper has extended organizational theory and marketing theory into a supply chain context. Moreover, it is among the first empirical work that specifically investigates the relationship between organizational context and supplier management practices; thus the paper fills an important gap in the supply chain literature.

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Total cost of ownership and customer value in business markets

Cited by 8 publications

References 6 publications

The “total cost of publication” in a hybrid open‐access environment: Institutional approaches to funding journal article‐processing charges in combination with subscriptions

The “total cost of publication” in a hybrid open‐access environment: Institutional approaches to funding journal article‐processing charges in combination with subscriptions

A “Gold‐centric” implementation of open access: Hybrid journals, the “Total cost of publication,” and policy development in the UK and beyond

Organizational context, supplier management practices and supplier performance

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