“…Similarly, the DBE process and service design sub-theme includes articles that target how DBE processes and services are designed in platforms to support value co-creation. Given that DBE services are often virtual, issues of key consideration include service negotiation processes (De La Rosa et al, 2011), multi-agent system interaction (Wang, De Wilde, & Wang, 2009) and service-oriented architecture (Adil, Saqib, & Fei, 2007 new services such as ecosystem monitor, and negotiation style recommender are developed to support stability for small organisations. While the insights from these studies are useful, there is still the issue of standardisation for easy migration of DBE processes and services from one platform to another (Figay, Ghodous, Khalfallah, & Barhamgi, 2012).…”