Tools of digital innovation in public affairs management: A practice‐oriented analysis
Alberto Bitonti
Abstract:While the literature on digital transformation is growing in several fields, research on the effects of digital innovation in the practice of public affairs is still scattered and unsystematic, mostly focusing on interest groups' social media strategies. However, digital innovation has begun to change the practice of public affairs management in many areas, especially in the form of datafication, AI analytics, and cloud‐based knowledge management platforms. Growing possibilities in the use of data science and … Show more
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