Computer Supported Cooperative Work and Social Computing 2023
DOI: 10.1145/3584931.3607018
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Together we turn Uncertainty into Action: Understanding the Role of Artificial Intelligence in Supporting the Financial Concerns of Older Adults

Yubin Choi,
Dasom Choi,
Hwajung Hong
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(2 citation statements)
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“…This example underscores the broader implications of AI in financial planning, where the automation of analytical tasks can lead to more informed and strategic financial decisions. Choi, Choi, and Hong (2023) delve into AI's nuanced role in addressing older adults' financial concerns, highlighting AI's potential to enhance financial self-efficacy among this demographic. This study points to the personalized nature of AI applications, which can tailor financial advice and planning to individual needs, thereby enhancing the overall efficacy of financial planning processes.…”
Section: Discussion Of the Study Analyzing The Impact Of Ai On Financ...mentioning
confidence: 99%
See 1 more Smart Citation
“…This example underscores the broader implications of AI in financial planning, where the automation of analytical tasks can lead to more informed and strategic financial decisions. Choi, Choi, and Hong (2023) delve into AI's nuanced role in addressing older adults' financial concerns, highlighting AI's potential to enhance financial self-efficacy among this demographic. This study points to the personalized nature of AI applications, which can tailor financial advice and planning to individual needs, thereby enhancing the overall efficacy of financial planning processes.…”
Section: Discussion Of the Study Analyzing The Impact Of Ai On Financ...mentioning
confidence: 99%
“…Moreover, the application of AI in financial planning raises questions about the accessibility and inclusivity of these technologies. Choi, Choi, and Hong's (2023) work on older adults' financial concerns suggests that while AI has the potential to significantly benefit this demographic, there remains a gap in the design and deployment of AI tools that cater to their specific needs. In addressing behavioral biases, Hasan et al (2023) highlight a critical area where AI can augment human expertise in financial planning.…”
Section: Discussion Of the Study Analyzing The Impact Of Ai On Financ...mentioning
confidence: 99%