To shop or not to shop while traveling? Exploring the influence of shopping mall attributes on overall tourist shopping satisfaction

Esfandiar, Kourosh; Seryasat, Majid Rahmani; Kozak, Metin

doi:10.1080/02508281.2023.2186088

Cited by 2 publications

(1 citation statement)

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“…Furthermore, there is a review of literature regarding the application of the DEMATEL method for multiple-criteria decision-making in different tourism contexts, including Esfandiar et al [16], who used the fuzzy DEMATEL technique to identify the relationships and strengths of influence among tourism shopping satisfaction components. In terms of identifying the important determining elements for the quality of tourists' shopping mall satisfaction, the research has implications for both the literature and practice.…”

Section: Introductionmentioning

confidence: 99%

Causal Modelling of the Key Competitiveness Assessment Factors of Wellness Tourism Destinations: A DEMATEL Approach

Phuthong,

Anuntavoranich,

Chandrachai

et al. 2023

J. Hum. Earth Future

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Objectives: The objectives of this study are 1) to identify and prioritize the significant competitiveness factors that need to be considered in the context of wellness tourism destinations and 2) to identify the causal interrelationships between competitiveness factors that need to be considered in the context of wellness tourism destinations. Methods/Analysis: The theoretical framework of this research began with documentary research of secondary data, followed by semi-structured interviews and quantitative research using questionnaires to collect primary data from wellness tourism clusters and experts. Based on these responses, a multiple-criteria decision-making framework using the Decision-Making Trial and Evaluation Laboratory (DEMATEL) method was implemented to prioritize wellness tourism destination competitiveness factors and their relationships. Findings: The destination strategy and roadmap for wellness tourism were the most important competitiveness factors for wellness tourism destinations, and the wellness service experience and activities factor was the most significant cause factor, with strategies to improve service and restoration being the most significant source of effect. Novelty/Improvement:This research sheds light on wellness tourism destinations' competitiveness assessment factors and indicators and how to improve them to attract wellness tourists seeking preventive health care or health promotion services. Doi: 10.28991/HEF-2023-04-02-01 Full Text: PDF

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Section: Introductionmentioning

confidence: 99%