Successful conservation in Africa hinges on the perceptions of communities bordering protected areas. It is therefore vital for protected area stakeholders to know the perceptions of neighbouring communities in order to determine the factors that generate or undermine community support for conservation, so that appropriate management interventions can be implemented. Numerous studies consider benefits, but less relate to perceptions regarding both losses/costs and intangible benefits. This paper demonstrates a methodology with which to determine these factors, focusing on Kekana Gardens community, bordering Dinokeng Game Reserve, in Gauteng Province, South Africa. This qualitative study with 13 residents utilised focus group interviews and adapted nominal grouping technique. Six themes emerged, four of which comprise intangible benefits. This methodology can be applied to any community bordering a conservation area, assisting in crafting solutions that benefit both people and parks.