Tingkat Kepuasan Wisatawan terhadap Sapta Pesona Wisata Air Terjun Sedudo

Abstract

The number of tourists visiting the Sedudo Waterfall tourist object in the last five years has fluctuated. The purpose of the study was to determine and analyze the level of tourist satisfaction with enchantment sapta in the attractions of Sedudo Waterfall in Sawahan District, Nganjuk Regency. Descriptive analysis is used to achieve these objectives. The results showed that most tourists came from the Nganjuk area. Age of tourist's ranges from 15-25 years with the last high school education equivalent and visits are made on weekends at noon. The level of tourist satisfaction with attractions based on safety, order, cleanliness, coolness and memories gets a moderate rating from tourists. The level of tourist satisfaction based on beauty and hospitality received high ratings. The level of satisfaction of tourists with the lowest value is based on cleanliness. The level of satisfaction about cleanliness is influenced by the awareness of visitors about not littering or in its place so that it affects the environment of the tourist attraction.

Travel Management In Meeting Tourist Satisfaction Kota Lama Semarang

“…Marpaung (2019) argues that this satisfaction is related to the comparison between what is expected by tourists and what is felt when visiting the tourist attractions. According to Sugiarti & Fikri (2021), customer satisfaction, including tourists, can be defined as a comparison between consumer expectations and tourists' actual experiences when using a product or service. This is in line with the opinion of Kotler and Keller in Esther et al (2020) if the experience felt by tourists equals or even exceeds expectations, then they will feel satisfied.…”

Pengaruh Pengelolaan Lingkungan dan Kenyamanan terhadap Kepuasan Wisatawan di Kampung Wisata Sawah

“…Hasil penelitian yang menyatakan bahwa kebersihan berasal dari kesadaran wisatawan yang berkunjung wisatawan dan membuang sampah sembarangan memiliki faktor pendorong tidak tersedianya tempat sampah sehingga wisatawan enggan membawa kembali sampahnya dan membuang sembarangan (Sugiarti & Fikri, 2021). Hal ini sejalan dengan hasil penelitian yang dilakukan dengan hasil presentase 39,4 % bahwa ketersediaan tempat sampah di Kampung Wisata Sawah Pematang Johar belum maksimal atau merata.…”

Pengaruh Penerapan Sapta Pesona Terhadap Kepuasan Wisatawan di Lokasi Wisata Taman Muko-Muko Kecamatan Tanjung Raya Kabupaten Agam

“…Senada dengan pendapat [17] keamanan di uraikan melalui keamanan dari ancaman kecelakaan alam, keamanan dalam menggunakan fasilitas yang ada di objek wisata, keamanan kendaraan di area parkir, ketersediaan pos keamanan dan kesiagaan petugas dalam memantau aktifitas pengunjung serta keamanan dari akses menuju objek wisata. Selain itu, dengan menerapkan protokol kesehatan yang ketat dalam lingkungan objek wisata Taman Muko-Muko juga merupakan salah satu upaya untuk meningkatkan rasa aman dalam diri wisatawan agar terhindar dari penyebaran penyakit menular [18].…”