Time Observance and Productive Performance of Civil Servants: Policy Implications

Abstract

This study is about time observance and productive performance among employees in the selected city governments in the Philippines. Principally, it attempts to determine if performance of employees is influenced by time observance. Specifically, it is concerned with the level of productive performance among civil servant respondents (n=1,142) as gauged by the attainment of targets and performance rating, the influence of time observance to productive performance, the time-related problems encountered by the civil servant respondents; and lastly, the suggested solution to the time related problems encountered by the respondents. This study utilized the qualitative, descriptive method that employed primary data. A structured questionnaire has been used to explore the set of variables proposed in this study as they apply to local situations. The present study explored the Filipino concept and utilization of official time and how this bears on the performance of their official function. The results of the study concur that in dealing with employees, one must consider individual's idiosyncrasy. In the case of the small minority of sampled employees whose time observance had been marked by tardiness and absenteeism, supervisors must make it their responsibility to observe them individually so that appropriate solutions can be applied. The 90 percent of the sample who were punctual among the respondents does not pose as a problem insofar as punctuality is concerned. To reinforce the positive behavior of this group and to provide encouragement of the small minority who came to the office either tardy or absent, inculcation on the benefits of wise use of mandated time must be done.