Time for Experience: Growing up under the experience economy

Better Understanding of Geoheritage Challenges within the Scope of Economic Geology: Toward a New Research Agenda

“…In their seminal paper, Pine and Gilmore [57] conceptualized the idea of the experience economy, i.e., building economic relationships around people's experiences, which represent the next generation of commodities after agricultural products, manufactured goods, and services. This idea has been echoed in the studies by Argenton [58], Kemper et al [59], and Sköld [60], and it appears that the experience economy has dominated the world since the beginning of this century (this appears to be especially the case for the customer generations Y and Z, i.e., the so-called millennials and zoomers).…”

Resisting the Iron Cage of ‘The Student Experience’

“…These are observations that create a problematic for university strategies that are based on the notion of 'the student experience', particularly when such a concept seems to be closely interwoven with 'experiential consumption ' (Holbrook and Hirschman, 1982). This is where commodities called 'experiences' or 'adventures' are provided through an extended service economy in a process that is closely related to the leisure and entertainment markets (Argenton, 2015). This experiential side of consumption has been said to be the hidden paradigm underpinning many aspects of modern life where even human feelings are commercialised (Bryman, 2004;Hochschild, 1983;Ritzer, 2010;Argenton, 2015).…”

“…This move from experiential consumption as concrete functions that goods can provide, towards experience-laden commodities that draw human senses into the market raises many issues, but Argenton points in particular to the issue of 'time' (Holbrook & Hirschman, 1982;Argenton, 2015). If the contemporary consumer cares less about the quality of goods they can purchase than the quantity, then when this relates to appliances there may be implications for the environment.…”