Time Estimation Bias in Knowledge Work: Tasks With Fewer Time Constraints Are More Error-Prone

Abstract

Previous research has found that people often make time estimation errors in their daily planning at work. However, there is limited insight on the types of estimation errors found in different knowledge work tasks. This one-day diary study with 20 academics compared the tasks people aimed to achieve in the morning with what they actually did during the day. Results showed that participants were good at estimating the duration of time-constrained tasks, such as meetings, however they were biased when estimating the time they would spend on less time-constrained tasks. Particularly, the time needed for email and coding tasks was underestimated, whereas the time needed for writing research and planning activities was overestimated. The findings extend previous research by measuring in situ whether some tasks are more prone to time estimation errors than others. Planning and scheduling (AI) tools could incorporate this knowledge to help people overcome these time estimation biases in their work.

The end of the active work break? Remote work, sedentariness and the role of technology in creating active break-taking norms

“…The advertised link allowed participants to access the online survey, hosted on the Qualtrics platform 1 . Following the Participant Information Sheet and consent form, participants were guided through a maximum of 11 open-ended questions (with yes/no guidance questions that determined whether a particular direction of enquiry was relevant to them).…”

“…Difficulties with taking breaks also point to a broader issue of inability to effectively organise one's workday when working remotely. This suggests that new remote workers require planning tools [1] that help them to better understand how to realistically plan and execute their tasks when working from home.…”