Three dimensions’ comparison of two hospital centres : Usefulness, ease of use and functional analyses of the information system

Abstract

Hospitals globally are increasingly transitioning activities to digital platforms, particularly through Hospital Information Systems. These systems are vital for operational management, necessitating an understanding of professionals' perspectives to facilitate necessary adjustments. This report details a research project analyzing user behavior towards the information system, focusing on two hospital centers in Morocco and Portugal. Utilizing both SPSS for quantitative analysis and NVivo for qualitative insights, data collection spanned 2015–2017. While offering valuable insights into user behavior during this period, it's crucial to acknowledge potential changes in HIS technology and healthcare practices since 2017. The chosen timeframe allows exploration of historical perspectives. The comparison between hospitals enables assessment of cultural, ethical, and professional factors influencing user acceptance and perceived system performance, providing a nuanced understanding of the HIS landscape, incorporating dynamic healthcare practices over time.