“This has to be the cats”

Tolmie, Peter; Crabtree, Andy; Rodden, Tom; Colley, James; Luger, Ewa

doi:10.1145/2818048.2819992

Cited by 83 publications

(54 citation statements)

References 12 publications

(11 reference statements)

Supporting

Mentioning

Contrasting

Order By: Relevance

“…One such article examines the social and relational aspects of how people interact with data, with a special eye to how personal data may get articulated [18]. Another looks at how people work with, render intelligible, and account for sensor traces of their own activity [75]. Crabtree and Mortier [19] examine how the processing of personal data in the context of the Internet of Things may be resulting in a shift in where matters such as agency and control may be said to operate and, in a related paper, Crabtree et al [20] look at how new developments in how personal data may be managed could be giving rise to a 'new economic actor'.…”

Section: Respecifying the Interestmentioning

confidence: 99%

“…A particular issue that has already been partially reported elsewhere [75] is the potential for new technology to surface information about one another's activities that would ordinarily be expected to remain out of view. Or, at least, for the circumstances to not arise where one might be obliged to account for it, and for others to be put in a position where they have little choice but to request such an account.…”

Section: The Recipients Of Shared Datamentioning

confidence: 99%

See 1 more Smart Citation

The practical politics of sharing personal data

Tolmie

Crabtree

2017

Pers Ubiquit Comput

Self Cite

View full text Add to dashboard Cite

The focus of this paper is upon how people handle the sharing of personal data as an interactional concern. A number of ethnographic studies of domestic environments are drawn upon in order to articulate a range of circumstances under which data may be shared. In particular a distinction is made between the in situ sharing of data with others around you and the sharing of data with remote parties online. A distinction is also drawn between circumstances of purposefully sharing data in some way and circumstances where the sharing of data is incidental or even unwitting. On the basis of these studies a number of the organisational features of how people seek to manage the ways in which their data is shared are teased out. The paper then reflects upon how data sharing practices have evolved to handle the increasing presence of digital systems in people's environments and how these relate to the ways in which people traditionally orient to the sharing of information. In conclusion a number of ways are pointed out in which the sharing of data remains problematic and there is a discussion of how systems may need to adapt to better support people's data sharing practices in the future.

show abstract

Section: Respecifying the Interestmentioning

confidence: 99%

Section: The Recipients Of Shared Datamentioning

confidence: 99%

The practical politics of sharing personal data

Tolmie

Crabtree

2017

Pers Ubiquit Comput

Self Cite

View full text Add to dashboard Cite

show abstract

“…While prior CSCW work has centered on biosensing data legibility and interpretability (e.g. [42,61]), what constitutes a violation of privacy with regard to these devices is not always clear. We find biosensing technologies a useful domain for our design workbooks to explore how different configurations and relations between people, institutions, and technologies might implicate values related to privacy.…”

Section: Introductionmentioning

confidence: 99%

Eliciting Values Reflections by Engaging Privacy Futures Using Design Workbooks

Wong

Mulligan

Wyk

et al. 2017

Proc. ACM Hum.-Comput. Interact.

View full text Add to dashboard Cite

Although "privacy by design" (PBD)-embedding privacy protections into products during design, rather than retroactively-uses the term "design" to recognize how technical design choices implement and settle policy, design approaches and methodologies are largely absent from PBD conversations. Critical, speculative, and value-centered design approaches can be used to elicit reflections on relevant social values early in product development, and are a natural fit for PBD and necessary to achieve PBD's goal. Bringing these together, we present a case study using a design workbook of speculative design fictions as a values elicitation tool. Originally used as a reflective tool among a research group, we transformed the workbook into artifacts to share as values elicitation tools in interviews with graduate students training as future technology professionals. We discuss how these design artifacts surface contextual, socially-oriented understandings of privacy, and their potential utility in relationship to other values levers.

show abstract

“…It is therefore tempting to imagine that for assisted living services, this combination of IoT and machine learning offers the promise of making possible the real-time, remote monitoring of people in ways that would improve on the crude capabilities of the current generation of fall devices, pendant alarms, GPS trackers, and so on, creating opportunities for new and more effective, technologically supported articulation work (Chen 2012). However, such optimism may be misplaced: others argue that making sense of such data itself poses challenges that require human articulation work to resolve them (Tolmie et al 2016). Finally, IoT faces major challenges in addressing privacy, security, and safety, which will need to be addressed if it is to meet the requirements of health and social care providers.…”

Section: Discussionmentioning

confidence: 99%

Hidden Work and the Challenges of Scalability and Sustainability in Ambulatory Assisted Living

Procter

Wherton

Greenhalgh

2018

ACM Trans. Comput.-Hum. Interact.

View full text Add to dashboard Cite

Assisted living technologies may help people live independently while also-potentially-reducing health and care costs. But they are notoriously difficult to implement at scale and many devices are abandoned following initial adoption. We report findings from a study of global positioning system (GPS) tracking devices intended to support the independent living of people with cognitive impairment. Our aims were threefold: to understand (through ethnography) such individuals' lived experience of GPS tracking; to facilitate (through action research) the customization and adaptation of technologies and care services to provide effective, ongoing support; and to explore the possibilities for a co-production methodology that would enable people with cognitive impairment and their families to work with professionals and technical designers to shape these devices and services to meet their particular needs in a sustainable way. We found that the articulation work needed for maintaining the GPS technology in "working order" was extensive and ongoing. This articulation work does not merely supplement formal procedures, a lot of it is needed to get round them, but it is also often invisible and thus its importance goes largely unrecognized. If GPS technologies are to be implemented at scale and sustainably, methods must be found to capitalize on the skills and tacit knowledge held within the care network (professional and lay) to resolve problems, improve device design, devise new service solutions, and foster organizational learning. This article is the latest in a series we have published drawing on a number of studies of assisted living technologies and services. It reports work on a new set of case studies and does not contain material that has been published previously. The project was funded by the NIHR under its Programme Development Grant programme (RP-DG-1213-10003 INTRODUCTIONAssisted living solutions, which include telecare (remote delivery of support services via devices such as alarms or fall detectors to enable vulnerable people to live independently at home) and telehealth (remote clinical monitoring, consultation, and treatment of people in their homes), are increasingly seen by health and social care policy makers as a solution to the inter-related trends of an ageing population; rising rates of chronic illness and disability; cutbacks in health system capacity and budgets; and shifting social roles and expectations. However, while such policy interventions may be well-motivated, in practice there is a substantial gap between the vision and the realities of assisted living technologies and services adoption . Recent UK studies suggest that potential users-i.e., dementia sufferers (clients) and their carers of assisted living technologies are often reluctant to adopt them and/or abandon or disable them after their initial experiences (Sanders et al. 2012;Clark et al. 2011;Bentley et al. 2014;Cook et al. 2016). Such outcomes must cast doubt on whether the policy ambitions of delivering assisted living solut...

show abstract

“This has to be the cats”

Cited by 83 publications

References 12 publications

The practical politics of sharing personal data

The practical politics of sharing personal data

Eliciting Values Reflections by Engaging Privacy Futures Using Design Workbooks

Hidden Work and the Challenges of Scalability and Sustainability in Ambulatory Assisted Living

Contact Info

Product

Resources

About