Thirty Years of Research and Methodologies in Value Co-Creation and Co-Design

Abstract

Value co-creation and co-design strengthen the development of projects and initiatives that involve working with people from interdisciplinary areas. Moreover, both concepts have been adopted in contexts such as health, marketing, education, social issues, software/hardware design, and economic contexts, among others. Co-creation can be one of the strategies to achieve the Sustainable Development Goal (SDG) 17 because co-creation can be a means to implement global partnerships for sustainable development. However, there is a lack of research on methodologies for co-design and co-creation. To fill this gap in the literature in this study, we review studies about value co-creation and co-design and present an overview of the methodologies reported in the literature. The first part of this review was conducted as a bibliometric analysis based on 3858 (co-design) and 3524 (co-creation) scientific documents retrieved from the Scopus database. For the second part, a scoping review was conducted based on the analysis of 71 studies related to co-creation methodologies and 96 in the case of co-design. As a result, we identified 32 methodologies for co-creation and 26 methodologies for co-design. Co-creation and co-design add value to processes with different stakeholders, such as implementing innovations to provide better service in information systems of a wide range of contexts.