Thinking outside the box helps build social connections: The role of creative mindsets in reducing daily rudeness

Multilevel outcomes of creativity in organizations: An integrative review and agenda for future research

“…More recently, Hass et al (2019) revealed that having a fixed creative mindset led to decreased creative problem‐solving performance and that having a growth creative mindset was correlated with creative self‐efficacy. Being in a creative mindset can increase employees' awareness of their coworkers' contributions to the creative process, which resulted in increased social closeness (Foulk et al, 2022). Consequently, this increased social closeness with coworkers reduced employees' instigated rudeness toward coworkers and perceived rudeness from coworkers.…”

“…Our review indicates that extant scholarship has not fully explored the interplay between the various creativity‐related variables. We only found two articles that have examined the interplay of creativity‐related variables on outcomes apart from team and organizational innovation (i.e., Foulk et al, 2022; Gino & Ariely, 2012). In these two studies, researchers examined how having a creative personality interacted with state creative mindset (i.e., activated by engaging in creative tasks) to affect outcomes.…”

A review of the short‐term implications of discrete, episodic incivility

“…In an ESM by Foulk et al (2022), researchers theorized that having a creative mindset would lead to greater social closeness among participants and these feelings would, in turn, would reduce both instigated and perceived rudeness. Creative mindset was induced among study participants using both a priming task in which individuals were asked to form complete a word from a word stem with letter removed (Tulving et al, 1982) as well as a writing exercise (Vincent & Kouchaki, 2016) in which participants were asked to recall a time they were creative or imaginative (Foulk et al, 2022). Researchers found support for the hypotheses that having a creative mindset increased social closeness which reduced both instigated and perceived incivility (Foulk et al, 2022).…”

“…Using procedures developed by Deng et al (2019), participants read vignettes describing either a psychologically safe or unsafe workplace climate. Researchers found that psychological safety moderated the relationship between participants' perceived value of coworker contribution and social closeness for both high and low values of coworker contribution such that high psychological safety resulted in greater social closeness for both conditions (Foulk et al, 2022).…”

“…Creative mindset was induced among study participants using both a priming task in which individuals were asked to form complete a word from a word stem with letter removed (Tulving et al., 1982) as well as a writing exercise (Vincent & Kouchaki, 2016) in which participants were asked to recall a time they were creative or imaginative (Foulk et al., 2022). Researchers found support for the hypotheses that having a creative mindset increased social closeness which reduced both instigated and perceived incivility (Foulk et al., 2022). Researchers also hypothesized and found support for the proposition that psychological safety would moderate the positive relationship between perceived value of coworkers' contributions and social closeness.…”