2018
DOI: 10.1177/0892020618783809
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Theory of action accounts of problem-solving: How a Japanese school communicates student incidents to parents

Abstract: The importance of trust in institutions in Japan is a common theme that emerges from literature on Japanese institutions. This article presents a problem-based methodology investigation into a Japanese educational institution, and how a Japanese educational leader deals with student incidents. A theory of action detailing strategies chosen in that institution for communicating student incidents to parents, a set of constraints that explains how those strategies came to be chosen, and the likely consequences of… Show more

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Cited by 9 publications
(6 citation statements)
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“…Intervention 2 leaders had the same access to the questionnaire tool, but were also taught to diagnose and understand their theory-in-use for CPS conversations. Theories of action describe links between behaviour, (actions/inactions), beliefs, and motivations that explain the behaviour, and the intended and unintended consequences of the behaviour (Argyris & Schön, 1974;Hannah, Sinnema, & Robinson 2019Robinson, 2014Robinson, , 2018Sinnema, Hannah, Finnerty & Daly, 2021). The causes of many complex problems lie in leaders'/teachers' theories of action, and consequently, improvement efforts are compromised if there is little or no engagement with them (Argyris & Schön, 1974;Cavanagh et al, 2014;Mintrop & Zumpe, 2019;Robinson, 2018;Robinson et al, 2020).…”
Section: The Design Of the Interventionsmentioning
confidence: 99%
“…Intervention 2 leaders had the same access to the questionnaire tool, but were also taught to diagnose and understand their theory-in-use for CPS conversations. Theories of action describe links between behaviour, (actions/inactions), beliefs, and motivations that explain the behaviour, and the intended and unintended consequences of the behaviour (Argyris & Schön, 1974;Hannah, Sinnema, & Robinson 2019Robinson, 2014Robinson, , 2018Sinnema, Hannah, Finnerty & Daly, 2021). The causes of many complex problems lie in leaders'/teachers' theories of action, and consequently, improvement efforts are compromised if there is little or no engagement with them (Argyris & Schön, 1974;Cavanagh et al, 2014;Mintrop & Zumpe, 2019;Robinson, 2018;Robinson et al, 2020).…”
Section: The Design Of the Interventionsmentioning
confidence: 99%
“…Second, my research goal was to provide implications for improving faculty evaluation practices, and PBM is a proven methodology for improving educational practices (e.g., Donald, 2013;Eastham, 2017;Finnerty, 2020;Meyer & Slater-Brown, 2020;Nock, 2017;Slater-Brown, 2016). Though most PBM studies are in New Zealand, using PBM to understand and improve educational practice in an Asian context or among Asian participants is promising (Hannah et al, 2019;Robinson & Lai, 1999;Svay, 2017). PBM allowed me to examine holistic and long-term problem solutions to higher education faculty evaluation in an Asian nation like Vietnam.…”
Section: Pbmmentioning
confidence: 99%
“…The first methodological contribution is about PBM and how it can be applied. Most PBM research examines educational issues in Western, or developed, countries such as New Zealand or Australia (Donald, 2013;Eastham, 2017;Finnerty, 2020;Hannah et al, 2019;Lalwani, 2019;Meyer & Slater-Brown, 2020;Nock, 2017;Slater-Brown, 2016). A few PBM studies in other contexts have explored the copying habits of Chinese students (Robinson & Lai, 1999), the curriculum design in Cambodian universities (Svay, 2017), and the Japanese leaders solving student incidents (Hannah et al, 2019).…”
Section: Contributions Of the Studymentioning
confidence: 99%
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“…The three values in Fig. 2 are based on the theories and practice of interpersonal and organizational effectiveness developed by Argyris and Schön (1974, 1978, 1996 and applied more recently in a range of educational leadership research contexts (Hannah et al, 2018;Patuawa et al, 2021;Sinnema et al, 2021a). We have drawn on the work of Argyris and Schön because their theories explain the dilemma many leaders experience between the two components of problem solving effectiveness and indicate how that dilemma can be avoided or resolved.…”
Section: The Role Of Values In Problem-solving Conversationsmentioning
confidence: 99%