Proceedings of the 1st Annual Conference on Education and Social Sciences (ACCESS 2019) 2020
DOI: 10.2991/assehr.k.200827.042
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Theory Acceptance Model and Purchase Intention in Online Shopping

Abstract: This study aims to analyze the effect of Theory Acceptance Model (TAM) on Purchase Intention. The analysis technique used in this study is the Structural Equation Model (SEM). With a total of 200 respondents. The results showed that the perceived ease of use influences customer's perceived usefulness, trust and purchase intention. Perceived usefulness influences customer's benefit and purchase intention. Benefits do not affect the purchase intention. A customer's trust influences customer's perceived usefulnes… Show more

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Cited by 8 publications
(10 citation statements)
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“…The findings suggest that consumers believe PEOU to be a key element in determining the PU of online shopping (p < 0.05). This result was confirmed by the prior studies which done by [21], 20,19]. When the online shopping is simple to be accessed by users, they can attain their shopping objectives easily, and thus, increase the perceived usefulness on online shopping among them.…”
Section: Discussionsupporting
confidence: 79%
See 1 more Smart Citation
“…The findings suggest that consumers believe PEOU to be a key element in determining the PU of online shopping (p < 0.05). This result was confirmed by the prior studies which done by [21], 20,19]. When the online shopping is simple to be accessed by users, they can attain their shopping objectives easily, and thus, increase the perceived usefulness on online shopping among them.…”
Section: Discussionsupporting
confidence: 79%
“…Rattanaburi and Vongurai [19] explained that PEOU of the mobile shopping applications is significantly affected the PU among the Generation Y in Thailand. Additionally, this relationship has also been empirically investigated by several researchers and found to have positive relationship in various contexts [20,21]. Hence, it is hypothesized that: H1: There is a positive relationship between perceived usefulness and perceived ease of use of using online shopping during the Covid-19 pandemic.…”
Section: Relationship Between Perceived Usefulness (Pu) and Perceived...mentioning
confidence: 97%
“…Numerous studies in the e-commerce domain related to consumer behavior relied on TAM from the perspectives of website characteristics or customer characteristics (Ananda et al, 2020;Aref & Okasha, 2020;Kalpoe, 2020;Makame et al, 2014;Nasution et al, 2019;Valencia et al, 2019).The TAM model focuses on functional and hedonic values that arise from website use and their impact on consumers, it pays little attention to the impact of service dimension on consumers' continued intention to engage in e-commerce transactions. It is not surprising that, TAM, if generally applied, does not capture or contradict some of the unique contextual logistics of last-mile features due to a lack of domain specifics.…”
Section: Theoretical Background and Hypotheses Developmentmentioning
confidence: 99%
“…Even with the plethora of tools, techniques, and methods that are available -the domain faces inherent challenges when dealing with data mining concerning its storage due to the lengthy size of the dataset, features evolution during its analysis, and concept evolution with the extraction of useful data [10], [11]. Mining a large collection of the dataset to extract meaningful data thus, often requires a great ordeal of improved technique, methods, and tools to aid in the effective management of the stored data vis-àvis data generated with user access to the Internet daily [12]- [14].…”
Section: Introductionmentioning
confidence: 99%