The WORKPAD User Interface and Methodology: Developing Smart and Effective Mobile Applications for Emergency Operators

Humayoun, Shah Rukh; Catarci, Tiziana; Leoni, Massimiliano de; Marrella, Andrea; Mecella, Massimo; Bortenschlager, Manfred; Steinmann, Renate

doi:10.1007/978-3-642-02713-0_36

Cited by 20 publications

(10 citation statements)

References 3 publications

(4 reference statements)

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Similarly to what is usually done in emergency management [35,17,20,27], where a preparedness phase aims to improve the system by learning from the previous emergencies, we propose an approach that helps the process designers improve their process models by considering the previous experiences in failures generated by data unavailability. The resilience of this type of process depends both on the reliability of the tasks and on the lack of data availability.…”

Section: Resilience Requirementsmentioning

confidence: 99%

A design-time data-centric maturity model for assessing resilience in multi-party business processes

Marrella

Mecella

Pernici

et al. 2019

Information Systems

Self Cite

View full text Add to dashboard Cite

Nowadays, every business organization operates in ecosystems and cooperation is mandatory. If, on the one hand, this increases the opportunities for the involved organizations, on the other hand, every business partner is a potential source of failures with impacts on the entire ecosystem. To avoid that these failures, which are local to one of the organizations, would block the whole cooperation, resilience is a feature that multi-party business processes currently support at run-time, to cope with unplanned situations caused by those failures.In this work, we consider awareness of resilience in multi-party business processes during design-time, by focusing on the role of available -as an alternative to unreliable -data as a resource for increasing resiliency, as data exchange usually drives the cooperation among the parties. In fact, a proper analysis of involved data allows the process designer to identify (possible) failures, their impact, and thus improve the process model at the outset. A maturity model for resilience awareness is proposed, based on a modeling notation extending OMG CMMN -Case Management Model and Notation, and it is organized in di↵erent resiliency levels, which allow designers (i) to model at an increasing degree of detail how data and milestones should be defined in order to have resilient by-design process models and (ii) to quantify the distance between a process model and the complete achievement of a resiliency level.

show abstract

Section: Resilience Requirementsmentioning

confidence: 99%

A design-time data-centric maturity model for assessing resilience in multi-party business processes

Marrella

Mecella

Pernici

et al. 2019

Information Systems

Self Cite

View full text Add to dashboard Cite

show abstract

“…Mobile and multimodal user interaction have a long history of success in many real-world settings, including emergency management [66][67][68], smart and collaborative environments [69][70][71][72], cultural heritage [73,74], and-of course-healthcare [37]. When it is employed properly, such technology can contribute not only to improve patient care delivery, but also to push towards a large adoption of mobile clinical devices in hospitals.…”

Section: Mobile and Multimodal Interaction In The Healthcare Domainmentioning

confidence: 99%

Process-Aware Enactment of Clinical Guidelines through Multimodal Interfaces

et al. 2019

Self Cite

View full text Add to dashboard Cite

Healthcare is one of the largest business segments in the world and is a critical area for future growth. In order to ensure efficient access to medical and patient-related information, hospitals have invested heavily in improving clinical mobile technologies and spreading their use among doctors towards a more efficient and personalized delivery of care procedures. However, there are also indications that their use may have a negative impact on patient-centeredness and often places many cognitive and physical demands on doctors, making them prone to make medical errors. To tackle this issue, in this paper, we present the main outcomes of the project TESTMED, which aimed at realizing a clinical system that provides operational support to doctors using mobile technologies for delivering care to patients, in a bid to minimize medical errors. The system exploits concepts from Business Process Management (BPM) on how to manage a specific class of care procedures, called clinical guidelines, and how to support their execution and mobile orchestration among doctors. To allow a non-invasive interaction of doctors with the system, we leverage the use of touch and vocal user interfaces. A robust user evaluation performed in a real clinical case study shows the usability and effectiveness of the system.

show abstract

“…A response plan encoded as a business process and executed by a PMS deployed on mobile devices can help to coordinate the activities of first responders equipped with smartphones and supported by mobile networks. The use of business processes for coordinating first responders in disaster scenarios has been investigated in the European project WORKPAD 1 [12,39,40,11,53]. The following running example, which represents an excerpt of a real case study on emergency management investigated within the WORKPAD project, will be used to illustrate our approach to the synthesis of process templates.…”

Section: Running Examplementioning

confidence: 99%

A planning approach to the automated synthesis of template-based process models

Marrella

Lespérance

2017

SOCA

Self Cite

View full text Add to dashboard Cite

The design-time specification of flexible processes can be time-consuming and error-prone, due to the high number of tasks involved and their context-dependent nature. Such processes frequently suffer from potential interference among their constituents, since resources are usually shared by the process participants and it is difficult to foresee all the potential tasks interactions in advance. Concurrent tasks may not be independent from each other (e.g., they could operate on the same data at the same time), resulting in incorrect outcomes. To tackle these issues, we propose an approach for the automated synthesis of a library of template-based process models that achieve goals in dynamic and partially specified environments. The approach is based on a declarative problem definition and partial-order planning algorithms for template generation. The resulting templates guarantee sound concurrency in the execution of their activities and are reusable in a variety of partially specified contextual environments. As running example, a disaster response scenario is given. The approach is backed by a formal model and has been tested in experiment

show abstract

The WORKPAD User Interface and Methodology: Developing Smart and Effective Mobile Applications for Emergency Operators

Cited by 20 publications

References 3 publications

A design-time data-centric maturity model for assessing resilience in multi-party business processes

A design-time data-centric maturity model for assessing resilience in multi-party business processes

Process-Aware Enactment of Clinical Guidelines through Multimodal Interfaces

A planning approach to the automated synthesis of template-based process models

Contact Info

Product

Resources

About