“…However, despite being imbricated in increasingly complex configurations of resourcing in a largely unplanned and competitive mixed market of penal provision, voluntary sector organisations have not entirely abandoned established practice and values (Tomczak , p.166) nor become ‘biddable agents’ of neoliberal policy and marketisation (Tomczak , p.482). This appears to reflect a long‐standing duality in the voluntary sector, identified by Kendall and Knapp (), Salaman (, p.3), and Tomczak (): it acts as a ‘reactionary force’ legitimising the status quo and as a ‘channel for dissent’ (Kendall and Knapp , pp.59–60). Service provision coexists with: advocacy and campaigning (Hucklesby and Corcoran , p.2); philanthropy and ‘middle class patronage’ (Kendall and Knapp , p.51) with an ethos of mutual aid (Smith, Rochester and Hedley ); individual empowerment with social control (Tomczak , p.153).…”