The voice of the loyal manager: Distinguishing attachment from commitment

Cannings, Kathleen

doi:10.1007/bf01385052

Cited by 12 publications

(7 citation statements)

References 4 publications

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“…Researchers have speculated about the factors facilitating voice (Cannings, 1992;Gorden, Infante, & Graham, 1988) and have found voice to be predicted by work satisfaction, supervisory satisfaction, and loyalty (Leek & Saunders, 1992). Cannings (1992) argued that promotion processes, combined with long-term employment security, provide the institutional mechanisms for exercising voice.…”

Section: Model Applications Researchers Have Considered a Variety Ofmentioning

confidence: 98%

“…Cannings (1992) argued that promotion processes, combined with long-term employment security, provide the institutional mechanisms for exercising voice. She claimed, "investments in human resources give employees the ability to exercise voice while structures of promotion within the organization give them the incentive to do so" (p. 265).…”

Section: Model Applications Researchers Have Considered a Variety Ofmentioning

confidence: 99%

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Articulating, antagonizing, and displacing: A model of employee dissent

Kassing

1997

Communication Studies

224

333

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Section: Model Applications Researchers Have Considered a Variety Ofmentioning

confidence: 98%

Section: Model Applications Researchers Have Considered a Variety Ofmentioning

confidence: 99%

Articulating, antagonizing, and displacing: A model of employee dissent

Kassing

1997

Communication Studies

224

333

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“…A third amendment refers to the concept of loyalty, which has been mainly conceived as a social-psychological variable affecting the choice between different types of response behaviours. Again, the sequential aspect of the framework can be highlighted: members can feel dissatisfied, but in case of dissatisfaction, they will voice or exit, constructively or destructively, their dissatisfaction depending on how ‘committed’ (Saunders et al, 1992) or ‘attached’ (Cannings, 1992) they feel to their organization. Party loyalty would refrain grassroots members to exit (Amjahad, 2011; Close, 2011), but the effect on voice is more uncertain: loyalty can either encourage silence or voice.…”

Section: Characterizing Ipc and Insights From ‘Exit Voice And Loyalty’mentioning

confidence: 99%

Rethinking intra-party cohesion: Towards a conceptual and analytical framework

Gherghina

2019

Party Politics

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Intra-party cohesion (IPC) is a concept extensively used to assess institutional change and behaviour in legislative and party politics. In spite of its popularity, there is confusion about its meaning mostly derived from its multidimensional nature. This article aims to clarify the understanding of this term across three different fields of research (legislative studies, party factionalism and Hirschman’s theory applied to intra-party dynamics) and to build a conceptual framework that integrates several analytical dimensions. It uses quantitative network-based analysis of bibliographic data to provide a descriptive account of connections between these fields of the literature. Based on this, it identifies major challenges in the study of IPC and reveals the necessity to investigate it beyond ideology and legislative arena. To this end, we argue and illustrate how Hirschman’s theory applied to three levels of analysis allows us to formulate a framework suitable for the study of IPC.

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“…While the water problem is recognized and does warrant the use of voice or exit in the short or long term, there are other barriers that effectively silence voice or inhibit action. In a study of barriers to exit and voice, barriers to exit were operationalized as transaction costs, and the use of voice was attributed to the ability of an individual to influence the performance and goals of an organization and to share in the rewards (Cannings, ; also see Paul, ). For example, a male respondent in Agege noted that there are physical taps but no running water.…”

Section: Invisible Causes Of Structural Silencementioning

confidence: 99%

Silence and Voice in Nigeria's Hybrid Urban Water Markets: Implications for Local Governance of Public Goods

Acey¹

2018

Int J Urban Regional Res

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This article highlights how the governance of the water sector affects the strategies and tactics urban residents use to gain improved access to water for household consumption in cities with limited networked infrastructure. A framework of exit, voice and loyalty (EVL) is used to characterize the actions household decision makers take in neighborhoods across metropolitan areas. In Nigeria, Lagos and Benin City are rapidly growing metropolitan regions with urban water markets competing with a state‐run utility. Scholars have documented informality and hybridity between state and non‐state actors, but there is less understanding of variables associated with citizen behavior in urban water markets across different types of households and communities. This article places Nigeria in the context of African mobilization around water provision, using interviews, observation and findings from fieldwork, household interviews and surveys undertaken between 2008 and 2015 to show how access to water is shaped by the interplay between state and non‐state sources of water. This access is filtered through differently regulated service providers and the perceived authority of each actor involved in water delivery, which can lead to what I call structural silence. Findings show the need for a grounded understanding of factors influencing voice and participation in local governance.

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The voice of the loyal manager: Distinguishing attachment from commitment

Cited by 12 publications

References 4 publications

Articulating, antagonizing, and displacing: A model of employee dissent

Articulating, antagonizing, and displacing: A model of employee dissent

Rethinking intra-party cohesion: Towards a conceptual and analytical framework

Silence and Voice in Nigeria's Hybrid Urban Water Markets: Implications for Local Governance of Public Goods

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