2013
DOI: 10.1080/14719037.2012.743578
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The Visibility of Trust: Exploring the connection between trust and interaction in a Dutch collaborative governance boardroom

Abstract: In multi-stakeholder collaboration settings, trust plays a significant role. We explore the connection between trust and interaction over time in a collaborative governance board. To this end, we conducted a case study of the board of a collaborative governance arrangement in professional education. The results include an increase in trust within the board as well as three changes in the interaction pattern during board meetings: more openness, more responsiveness and more speed. It is argued that the increase… Show more

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Cited by 28 publications
(20 citation statements)
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References 42 publications
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“…This dynamic approach to interpersonal trust focuses on how trust develops over time, and how it is both influencing and influenced by the interactions between actors, leading to both more calculative as well as more affinitive reasons for trust or distrust. Such an approach takes into account the dynamics that characterise the negotiations and interactions within collective action [36][37][38].…”
Section: Interpersonal Trustmentioning
confidence: 99%
“…This dynamic approach to interpersonal trust focuses on how trust develops over time, and how it is both influencing and influenced by the interactions between actors, leading to both more calculative as well as more affinitive reasons for trust or distrust. Such an approach takes into account the dynamics that characterise the negotiations and interactions within collective action [36][37][38].…”
Section: Interpersonal Trustmentioning
confidence: 99%
“…These dimensions are often distinguished and studied in the collaboration literature (e.g . van Oortmerssen et al, 2014).…”
Section: Conceptual Overview: Silence In Social Interactionmentioning
confidence: 99%
“…Collaboration requires that researchers accept differences and diversity and are ready to openly discuss diverging viewpoints and underlying assumptions and interests. Many authors acknowledge and emphasize the importance of having productive conversation about difference in this process (Pearce and Littlejohn, 1997;Wenger, 2000;Jeffrey, 2003;Bukvova, 2010;Lewis et al, 2010;van Oortmerssen et al, 2014).…”
Section: Conclusion: Functions and Consequences Of Silence In Interdimentioning
confidence: 99%
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“…It is considered to have various important benefits for the practices of complex collaboration; it is supposed to facilitate cooperation, to render collaboration more robust, to boost performance and to make innovation possible (Klijn, Edelenbos & Steijn, 2010;van Oortmerssen, van Woerkum & Aarts, 2014). Brown, Gray, McHardy, and Taylor, (2015) present a theoretical framework which serves to establish a link between the employee trust and a company's performance.…”
Section: H2: Trust Has a Positive Influence On Tacit Knowledge Sharingmentioning
confidence: 99%