2018
DOI: 10.1108/intr-03-2018-0089
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The value of online surveys: a look back and a look ahead

Abstract: Purpose -The purpose of this paper is to present a detailed and critical look at the evolution of online survey research since Evans and Mathur's (2005) article on the value of online surveys. At that time, online survey research was in its early stages. Also covered are the present and future states of online research. Many conclusions and recommendations are presented. Design/methodology/approach -The look back focuses on online surveys, strengths and weaknesses of online surveys, the literature on several a… Show more

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Cited by 290 publications
(231 citation statements)
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“…The study followed general recommendations for online survey research methodology (Evans & Mathur, 2018). Procedural remedies suggested by Podsakoff, MacKenzie, Lee, and Podsakoff (2003) were considered in the questionnaire design.…”
Section: Methodsmentioning
confidence: 99%
“…The study followed general recommendations for online survey research methodology (Evans & Mathur, 2018). Procedural remedies suggested by Podsakoff, MacKenzie, Lee, and Podsakoff (2003) were considered in the questionnaire design.…”
Section: Methodsmentioning
confidence: 99%
“…It also provided a way to obtain information quickly from evacuees so that the details of their experiences would be fresh in their minds. An online survey also provided a way to obtain input from many evacuees [25].…”
Section: Methodsmentioning
confidence: 99%
“…. Figures 12,13, and 14 present car and bus travel time distribution with different purposes. Unlike travel distance distribution, travel time distribution has a great difference between car and bus.…”
Section: Travel Time Analysis With Bus and Carmentioning
confidence: 99%
“…The past 20 years has seen a tremendous increase in internet use and computer-mediated communication. Researches of online populations have led to an increase in the use of online surveys [10][11][12][13]. On one hand, it has some advantages including access to individuals in distant locations, the ability to reach difficult to contact participants, and the convenience of having automated data collection, which reduces researcher time and effort [14].…”
Section: Introductionmentioning
confidence: 99%