The Use of Technology in Logistics Process Innovation in Industries

Abstract

The present study aimed to elucidate the adoption of technology as a way to innovate logistics processes in industries. Technological innovation is one of the key factors in the competitiveness of organizational/Industry divisions in different regions of the world. In this context, investing in technology is essential for organizations/industries to survive in the market in the face of strong global competition. With a qualitative approach, the research is exploratory in nature with the use of documentary data. Seeking to provide an overview of the problem, of the approximate type through the researcher's understanding of the phenomenon or case that results in the improvement of ideas. From this perspective, it is inferred that the use of digital technology has been widely used, especially in logistics processes adopted by industries. In view of this, the insertion of technology appears as an important ally in the innovation process of logistics processes, configuring the so-called Logistics 4.0, which has been studied by researchers in different countries.