The use of quality tools and techniques in product introduction: an assessment methodology

Spring, Martin; McQuater, R.E.; Swift, K.G.; Dale, B.G.; Booker, Julian D

doi:10.1108/09544789810197855

Cited by 38 publications

(51 citation statements)

References 3 publications

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“…Despite the proven benefits of these tools and techniques in NPD, they are relatively under-utilized in the development of new products (Mahajan and Wind 1992;Lamb and Dale 1994;Nijssen and Lieshout 1995), especially as compared with their widespread application in established manufacturing processes (Spring et al 1998). Thia et al (2005) have suggested several possible reasons for this phenomenon, including: (i) the lack of involvement of market-research companies to assist in solving NPD-related problems; (ii) a low level of awareness among project managers; and (iii) the management's lack of faith in the effectiveness of the tools for NPD.…”

Section: Introductionmentioning

confidence: 99%

Performance improvement in new product development with effective tools and techniques adoption for high-tech industries

2008

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Section: Introductionmentioning

confidence: 99%

Performance improvement in new product development with effective tools and techniques adoption for high-tech industries

2008

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“…For example, Vinodh, Kumar, and Vimal (2014) showed how the implementation of lean six sigma can reduce production defects and lead to financial gains and customer loyalty while Ooi et al (2013) found that the implementation of TQM had a positive impact on employee's quality of work life. Business improvement initiatives are central to process improvement and by extension, can enhance organisational performance and competitiveness (Glaser 1993, Spring et al 1998, Gupta, McDaniel, and Herath 2005. While it can be argued that improvement initiatives, in general, serve a common purpose of organisational enhancement, the initiatives themselves come in various forms and serve various specific purposes.…”

Section: Literature Reviewmentioning

confidence: 99%

A study of the use of business improvement initiatives: the association with company size and level of national development

Adebanjo

Tickle

Laosirihongthong

et al. 2014

Production Planning & Control

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This paper investigates the awareness, use and effectiveness of improvement initiatives in organisations of different sizes and in different countries. In particular, comparisons are made between large firms and SMEs, between organisations in the developing and developed worlds and between organisations in China and India and the rest of the developed world. A questionnaire survey of 453 organisations across 44 countries was conducted with the findings indicating that there are significant differences in comparability of tools. For some tools there are no significant differences between developed and developing countries as well as between large organisations and small organisations. For other tools, there are significant differences with organisations in developing countries, in general, more aware and more likely to use business improvement initiatives when compared to organisations in developed countries. Similarly, organisations in China and India have a higher awareness of and are more likely to adopt improvement initiatives when compared to the rest of the developing world. Finally, larger firms are more aware and more likely to use improvement initiatives when compared to SMEs.

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“…The adoption of one design tool leads to the motivation or recommendation to use others (Spring et al 1998) A9.…”

Section: A5mentioning

confidence: 99%

A survey-based methodology for prioritising the industrial implementation qualities of design tools

Booker

2012

Journal of Engineering Design

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The early use of design tools in new product development has a significant impact on competitive business performance. However, their implementation by companies is not always successful. The main aim of this paper is to enhance research methodology for the development of new design tools to aid successful industrial implementation. A survey of existing research associated with the development and implementation of a wide range of design tools is reviewed, and categorised in terms of their ideal attributes, why, how and when they should be implemented, who should be involved, and where they are best positioned in the product development process. Known issues considered as implementation barriers are also presented in terms of practitioner and manager perspectives. Priority implementation issues are further identified from requirements analysis and the implementation history of four specific design tools at different implementation statuses. These qualities are then discussed in the context of enhancing research methodology for design tool development.

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The use of quality tools and techniques in product introduction: an assessment methodology

Cited by 38 publications

References 3 publications

Performance improvement in new product development with effective tools and techniques adoption for high-tech industries

Performance improvement in new product development with effective tools and techniques adoption for high-tech industries

A study of the use of business improvement initiatives: the association with company size and level of national development

A survey-based methodology for prioritising the industrial implementation qualities of design tools

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