The Use of Narratives in Medical Work: A Field Study of Physician-Patient Consultations

Mønsted, Troels; Reddy, Madhu; Bansler, Jørgen P.

doi:10.1007/978-0-85729-913-0_5

Cited by 26 publications

(18 citation statements)

References 28 publications

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“…Previous CSCW-research on how Danish hospital physicians decipher the entries of other physicians (Winthereik and Vikkelsø 2005;Mønsted, Reddy et al 2011) supports this finding on challenges of clinical entries into EPRs in the Danish case, which are, however, context dependent. The challenges to physicians' work making entries in the EPR relevant to their particular context are not simply a matter of the nature of that clinical work (Heath and Luff 1996), this paper and previous CSCW-research illustrate, but are also a matter of politics and the organization of work in which the EPR is used.…”

Section: Achieving Continuity Of Carementioning

confidence: 56%

“…Furthermore, it can store data about events that in turn can be downloaded wirelessly and transmitted to the hospital. The project involved, first of all, indepth field studies to investigate existing documentation practices: observing the downloading of data from devices, tracing interpretation and migration of ICD data within the clinic, observing the use of medical records in consultations and interventions (Mønsted, Reddy, and Bansler, 2011). Moreover, the project aimed at and involved the design and experimentation with prototypes for enhanced cooperation and information sharing among clinicians and between clinicians and patients (Bansler, Havn, and Mønsted, 2010).…”

Section: Methods and Datamentioning

confidence: 99%

“…Or, how in a Danish context of public healthcare continuity becomes a challenge when the provider forms one tremendously variegated organization that physicians have to maneuver within (Mønsted, Reddy et al 2011). The challenges experienced in relation to computer support of continuity of care still imply technical issues; however, the context-related issues in terms of the sociological, cultural, and financial challenges are equally important Ellingsen 2012 citing Kaplan andHarris-Salmone 2009).…”

Section: Surveilling the Aesthetics Of Receptionmentioning

confidence: 99%

“…Previous CSCW-research also found that physicians translate rather than transfer clinical information sent electronically between providers for it to be useful in the specific context of work (Winthereik and Vikkelsø 2005;Meum andMonteiro 2011, Mønsted, Reddy et al 2011). When new care providers have to make sense of other physicians' entries, the correct interpretation of a patient's record can be hard to decipher (Mønsted, Reddy et al 2011).…”

Section: Related Researchmentioning

confidence: 99%

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Calendars: Time Coordination and Overview in Families and Beyond

Bødker

Grönvall

2013

ECSCW 2013: Proceedings of the 13th European Conference on Computer Supported Cooperative Work, 21-25 September 2013, Paphos, C

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ECSCW 2013 received 82 competitive paper and note submissions. After extensive review, 15 were selected to form the core of the traditional single-track technical programme for the conference. These are supplemented by exciting workshops and masterclasses that cover a broad range of topics and allow for wider and more active participation. These additional contributions will be published in the Volume 2 Proceedings, together with the expanded selection of demonstrations, videos, and work in progress.Work in progress has been introduced as a new peer reviewed category for ECSCW 2013, and those papers will be included in the Volume 2 Proceedings that will be available online.The technical program this year focuses on work and the enterprise as well as on the challenges of involving citizens, patients, and others into collaborative settings. The papers embrace new theories, and discuss known ones. They challenge the ways we think about and study work and contribute to the discussions of the blurring boundaries between home and work life. They introduce recent and emergent technologies, and study known social and collaborative technologies. Classical settings in computer supported cooperative work are looked upon anew. With contributions from all over the world, the papers in interesting ways help focus on the European perspective in our community.Many people have worked hard to ensure the success of this conference, and we briefly acknowledge them here: all the authors who submitted high quality papers; all those who contributed through taking part in workshops, masterclasses, demonstrations, and the new category of work in progress; the 64 members of a global programme committee, who dedicated time and energy to reviewing and discussing individual contributions and shaping the programme; the people who helped organise the programme: the workshop and masterclass chairs, the chairs of demos and videos, work in progress, student volunteers, and various other practical arrangements. Finally, we acknowledge the student volunteers who provided support throughout the event; and we thank the sponsors and those who offered their support to the conference. Abstract. The title of this paper comes from comments made by an 'angry' ethnographer during a debriefing session. It reflects his frustration with a certain analytic mentality that would have him justify his observations in terms of the number of times he had witnessed certain occurrences in the field. Concomitant to this was a concern with the amount of time he had spent in the field and the implication that the duration of fieldwork somehow justified the things that he had seen; the implication being that the more time he spent immersed in the study setting the more valid his findings and, conversely, the less time, the less valid they were. For his interlocutors, these issues speak to the grounds upon which we might draw general insights and lessons from ethnographic research regarding the social or collaborative organisation of human activities. However, the strong i...

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Section: Achieving Continuity Of Carementioning

confidence: 56%

Section: Methods and Datamentioning

confidence: 99%

Section: Surveilling the Aesthetics Of Receptionmentioning

confidence: 99%

Section: Related Researchmentioning

confidence: 99%

See 2 more Smart Citations

Calendars: Time Coordination and Overview in Families and Beyond

Bødker

Grönvall

2013

ECSCW 2013: Proceedings of the 13th European Conference on Computer Supported Cooperative Work, 21-25 September 2013, Paphos, C

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“…But it is not. Human beings do not hold off on interpreting others' baffling behavior in the absence of complete and accurate data (Baruch 2015;Mønsted et al 2011). They make assumptions, draw conclusions, and try to figure out what is going on, whether or not the data they have is complete.…”

mentioning

confidence: 99%

What Pauline Doesn’t Know: Using Guided Fiction Writing to Educate Health Professionals about Cultural Competence

Saffran

2017

J Med Humanit

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Research linking reading literary fiction to empathy supports health humanities programs in which reflective writing accompanies close readings of texts, both to explore principles of storytelling (narrative arc and concrete language) and to promote an examination of biases in care. Little attention has been paid to the possible contribution of guided fictionwriting in health humanities curricula toward enhancing cultural competence among health professionals, both clinical and community-based. Through an analysis of the short story BPie Dance^by Molly Giles, juxtaposed with descriptions of specific writing exercises, this paper explains how the demands of writing fiction promote cultural competency.

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Achieving Continuity of Care: A Study of the Challenges in a Danish and a US Hospital Department

Møller

2013

ECSCW 2013: Proceedings of the 13th European Conference on Computer Supported Cooperative Work, 21-25 September 2013, Paphos, C

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The Use of Narratives in Medical Work: A Field Study of Physician-Patient Consultations

Cited by 26 publications

References 28 publications

Calendars: Time Coordination and Overview in Families and Beyond

Calendars: Time Coordination and Overview in Families and Beyond

What Pauline Doesn’t Know: Using Guided Fiction Writing to Educate Health Professionals about Cultural Competence

Achieving Continuity of Care: A Study of the Challenges in a Danish and a US Hospital Department

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