The use of Intermediaries (communication specialists) at Parole Board oral hearings in England and Wales
Brendan M. O'Mahony,
Rebecca Milne,
Kevin Smith
Abstract:Purpose
The purpose of this paper is to find out what role intermediaries have in facilitating communication with victims and prisoners at Parole Board (PB) oral hearings.
Design/methodology/approach
A survey was designed and administered to 39 PB members to find out their perceptions of, and experiences with, the use of intermediaries. Frequency tables and verbatim quotations are used to report the results.
Findings
Overall, participants had not experienced any use of intermediaries with victims or family… Show more
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