“…Many complex system accidents, e.g. space shuttle Columbia and Comair flight 5191, have not simply resulted from catastrophic equipment failure or an unsafe human action, as required according to traditional cause-effect accident models; instead accidents emerge as complex phenomena within the normal operational variability of a system (de Carvalho, 2011). Therefore, describing accidents in a sequential (cause-effect) fashion is arguably inadequate, as it is unable to sufficiently explain the non-linear complexity of modern-day socio-technical system accidents (Hollnagel, 2004;Lindberg et al, 2010).…”