The use of Facebook for political commentary in South Africa

Steenkamp, Marika Louise; Hyde‐Clarke, Nathalie

doi:10.1016/j.tele.2012.10.002

Cited by 71 publications

(36 citation statements)

References 10 publications

(12 reference statements)

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“…Previous studies have suggested that due to their collaborative and participatory nature, social media can be instrumental in promoting open governance through providing citizens with a voice . The public sector has increasingly used social media for various purposes such as facilitating G2C relationships and interactions, exploiting various social media tools for government information and services, and providing new channels for political participation and deliberation (Kim and Park, 2012;SteenKamp and Hyde-clarke, 2014).…”

Section: Social Media Use In Governmentmentioning

confidence: 99%

Trust in government’s social media service and citizen’s patronage behavior

Park

Choi

Kim

et al. 2015

Telematics and Informatics

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Section: Social Media Use In Governmentmentioning

confidence: 99%

Trust in government’s social media service and citizen’s patronage behavior

Park

Choi

Kim

et al. 2015

Telematics and Informatics

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“…Social media is often considered a platform that facilitates information sharing and participation (Steenkamp & Hyde-Clarke, 2014). DeNardis (2014) suggested that social media is characterized by the affordances of user generated content and the users' ability to select and articulate network connections with other users.…”

mentioning

confidence: 99%

Information, Interactivity, and Social Media

Ariel¹,

Avidar²

2015

Atlantic Journal of Communication

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The aim of this paper is to provide a conceptual theoretical framework to the term "social" in a social media context. This is done by exploring the relationship between three central terms in a social media environment: information, interactivity, and sociability. We suggest a model that describes the relations between these terms in a social media context. As the model suggests, information is the basic unit of a communication process, but social media users are the ones that decide whether and how much information to share, and when and whether to comment on a social media platform. Hence, not solely the technological features of a platform determine its level of interactivity and sociability, but the actual performances of its users.

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“…Social media is the platform that assists the progress of getting information sharing and participation from users of the media in order to create and distribute the content (Steenkamp & Hyde-Clarke, 2014). In this era, the F&B companies should consider using the social media especially when it comes to giving out information about their business and also any information regarding their products or services.…”

Section: Information Platform and Social Mediamentioning

confidence: 99%

Social Media in Food and Beverages Industry: Case of Klang Valley, Malaysia

Perumal¹,

Krisnan²,

Halim³

2017

IJBM

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Social media marketing plays an important role for the food and beverages industry either new or existing companies. The main objective of this study is to determine the factors influencing the usage of social media as a marketing medium in the food and beverage industry. The study was conducted to test the research question and hypotheses. Data was gathered from quantitative research methods. This research investigate the factors influencing the usage of social media as a marketing media in the food and beverage industry. A total of 198 respondents were participated in this research. Questionnaire has been used to collect the information from respondents to measurement and quantify the respondent's response with the help of 5 point Likert scale (which indicate 1 = strongly disagree, to 5 = strongly agree). Data collected was analyzed using Pearson Correlation Coefficient and Multiple Regression Analysis. Result shows two of the independent variables; brand awareness and customer acquisition and retention have positive significant value and strong relationship with the dependent variable, the other two independent variables; information platform and feedback have negative significant value relationship with the dependent variable.

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The use of Facebook for political commentary in South Africa

Cited by 71 publications

References 10 publications

Trust in government’s social media service and citizen’s patronage behavior

Trust in government’s social media service and citizen’s patronage behavior

Information, Interactivity, and Social Media

Social Media in Food and Beverages Industry: Case of Klang Valley, Malaysia

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