2019
DOI: 10.21511/bbs.14(2).2019.02
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The use and trend of emotional language in the banks’ annual reports: the state of the global financial crisis

Abstract: This study is of an exploratory nature as it seeks to explore the extent to which the language of emotions in the banks’ annual reports is affected by the global financial crisis (GFC). The language of emotions was analyzed using eight categories (trust, anticipation, sadness, anger, fear, disgust, surprise and joy) in annual reports of 12 listed banks from six countries in the Middle East area (namely, Jordan, Kingdom of Bahrain, United Arab Emirates, Sultanate of Oman, Kuwait, Kingdom of Saudi Arabia) from 2… Show more

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Cited by 3 publications
(2 citation statements)
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References 41 publications
(26 reference statements)
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“…We can conclude that Omani managers are honest and truthful with their stakeholders, and always try to disclose the relevant information to stakeholders, whether it is good or bad news. The results are consistent with Elamir and Mousa’s (2019) findings that trust words, as part of disclosure tone, dominate banks’ annual reports in the Middle East region.…”
Section: Discussionsupporting
confidence: 90%
See 1 more Smart Citation
“…We can conclude that Omani managers are honest and truthful with their stakeholders, and always try to disclose the relevant information to stakeholders, whether it is good or bad news. The results are consistent with Elamir and Mousa’s (2019) findings that trust words, as part of disclosure tone, dominate banks’ annual reports in the Middle East region.…”
Section: Discussionsupporting
confidence: 90%
“…Signalling theory postulates that managers of profitable firms disclose more information to signal their good achievement and to increase investors’ confidence (Aly et al , 2018). In this line, corporate disclosure provides an opportunity for the firm to create a certain image in the minds of investors and convince them that the firm is performing well to maximise their benefits (Elamir and Mousa, 2019). Managers tend to put their best effort into optimistically displaying firm performance using positive words and themes rather than negative ones (Schleicher, 2012).…”
Section: Context Background Literature Review and Hypotheses Developmentmentioning
confidence: 99%