What Is the potential power of hypertext technology?This article examines this question and outlines the answer by focussing attention to a domain-specific view of hypertext environments. The author first defines what domain-specific hypertext environments (DSHE) represent. Next, the author examines DSHE for the domains of journal and book publishing, insurance policy management, and software engineering. Then the author describes in more detail the structure of informatlon to evolve within a DSHE for software engineering in terms of document products, processing tasks and mechanisms, and workplace attributes. In turn, this examination provides the basls for identifying seven dimensions along which the power of DSHE can be defined, experienced, and accumulated. The author also addresses the organizational costs that may be borne to realize thls power. The author concludes with observations as to the source of DSHE power as well as identifying topics for futher investigation.
IntroductionWhat is the power of hypertext?* Power in other contexts usually refers to the ability of some entity or agent to affect the behavior of another, or to achieve advantage over another in ways that the other cannot avoid. Following this, it might be expected that as a technology, hypertext systems offer relative advantage over alternatives to automated text/document information systems including conventional word processing systems, file systems, and data base management systems. In this way, hypertext systems offer a degree of information processing power that enables new kinds of applications, much like the advent of so-called expert system shells+ enabled the creation of expert applications for domains such as computer configuration and pathological diagnosis. Similarly, as a medium for *The term "hypertext" is used to be synonymous with "hypermedia" and other similar terms that denote the nonlinear representation of interrelated textual, graphic, filmic, or auditory information.'In other places, such shells are considered "domain-independent", but when instantiated with rules about patterns among application domain data, the expert system application is considered "domain-specific." 01989 by John Wiley & Sons, Inc.writing and reading electronic documents hypertext systems allow the redefinition of the structure and content of documents which alter the constraints and opportunities for conveying information in contrast to the linear print medium. Thus, the power of hypertext in whatever form it exists is subtle and incremental: it is potential rather than kinetic. However, such power can accumulate in different application domains in the long run if effectively mobilized and integrated with domain-specific tasks, processing mechanisms, and workflow.The power of hypertext technology in different application domains can be realized in a number of ways. In particular, technology that supports a unified view of the hypertext documents, production processes, processing mechanisms, and settings of use appears to offer the greatest powe...