This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/03074809910273250. When citing the article, please cite: Robin Murray, Neil Smith, Ian Pettman, (1999), “The UNIverse Project: a review of progress up to the demonstration phase”, New Library World, Vol. 100 Iss: 4, pp. 153 - 163.