The unique and common effects of emotional intelligence dimensions on job satisfaction and facets of job performance: an exploratory study in three countries

Abstract

Previous empirical studies have either used a unidimensional or a multidimensional analytical approach to examine the consequences of emotional intelligence (EI). In this exploratory study we integrate and extend these two approaches, using a novel perspective to better understand the structure of the EIjob satisfaction and the EI-job performance relationship. Using commonality analysis and data from Germany, India, as well as the U.S. we partition the explained variance for job satisfaction, in-role performance, and extra-role performance into the variance that is uniquely explained by the individual EI dimensions and the variance that is common to sets of EI dimensions. We provide evidence that the EI dimensions are differently related to job satisfaction and job performance facets. Furthermore, the findings offer insights on how unique and common effects vary across countries. Partitioning the unique and commonly shared variance allows us to assess the true predictive power of individual EI dimensions and of sets of EI dimensions. Based on these findings, we discuss implications for theory development and provide future research directions.

The relationship between emotional intelligence, transformational leadership, and performance: a test of the mediating role of job satisfaction

“…In this case, job satisfaction becomes an important factor to consider in an effort to improve employee performance. Job satisfaction is a powerful motivator that can influence the relationship between emotional intelligence and performance (Chin and Yusof, 2017; Schlaegel et al. , 2020).…”

“…In this case, job satisfaction becomes an important factor to consider in an effort to improve employee performance. Job satisfaction is a powerful motivator that can influence the relationship between emotional intelligence and performance (Chin and Yusof, 2017;Schlaegel et al, 2020). Physicians are expected to have good acceptance and emotional control over how they deal with changes by optimizing the aspects of job satisfaction.…”

Examining the Relationships Between Frontline Bank Employees’ Job Demands and Job Satisfaction: A Mediated Moderation Model

“…This is because employees with a high level of EI can manage selfemotions and appraise other employees' emotions (Sy et al, 2006). EI is, therefore, positively associated with job satisfaction (e.g., Jung & Yoon, 2016;Kafetsios & Zampetakis, 2008;Nauman et al, 2019;Ouyang et al, 2015;Schlaegel et al, 2020;Sy et al, 2006), although in a different context. In the present study, we hypothesize that: H7: EI exerts a positive influence on job satisfaction.…”

The Moderating Effect of Cultural Intelligence on the Relationship Between Emotional Intelligence and Job Satisfaction

“… Akhter et al (2021) showed that EI and CI had a positive effect on bank employees’ JS levels. Schlaegel et al (2022) found that EI dimensions were related to JS and investigated the structure of the EI-JS and EI-job performance relationship.…”