The UK public transport industry and provision of multi-modal traveller information

Lyons, Glenn; Harman, Reg

doi:10.1016/s1471-4051(01)00002-7

Cited by 31 publications

(20 citation statements)

References 6 publications

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“…To meet the travellers' needs, traveller information systems have been and continue to be developed and implemented (Lyons and Harman 2002). For Internet travel planning tools, in which users enter their origin and destination points and are given the best route, it was found that the user does not always have the required knowledge about exact station names (Pettersson and Arnström 2003).…”

Section: Discussionmentioning

confidence: 99%

What do people know about their public transport options?

Dziekan

2008

Transportation

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Section: Discussionmentioning

confidence: 99%

What do people know about their public transport options?

Dziekan

2008

Transportation

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“…Successful schemes of this type, such as the London Oyster card and equivalents in UK metropolitan areas, rest on existing strong institutional and governance frameworks, easy to understand validity, ready availability and improved value (Marsden and May, 2006;Redman et al, 2013). The main constraints in launching such initiatives for bus, rail and multi-modal schemes alike are not so much unwillingness on the part of providers, but a lack of clarity in terms of the upfront investment required, opaqueness of proposals in terms of potential returns (including perceived financial risks involved in revenue sharing), and lack of trust in the back office control system (Lyons and Harman, 2002; National Audit Office, 2017).…”

Section: Resource Constraints On Using Transportmentioning

confidence: 99%

Addressing transport barriers to work in low income neighbourhoods: A review of evidence and practice

Crisp¹,

Gore²,

Mccarthy³

2017

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“…Information as a facilitator of public transport use is probably the most common purpose, however Lyons and Harman (2002) identified also the potential of comparative information, promoting public transport as a sustainable and viable alternative.…”

Section: The Potential Of Geographic Information and Crowdsourcingmentioning

confidence: 99%

“…The extent to which people are able and willing to change are key to sustainable mobility policy. Lyons and Harman (2002) identify a number of issues related to users and information. These include a list of traveller concerns, information packaging and opportunities by which information can influence travel behaviour (see Figure 1).…”

Section: The Potential Of Geographic Information and Crowdsourcingmentioning

confidence: 99%

The Potential of Volunteered Geographic Information (VGI) in Future Transport Systems

Attard

Haklay

Capineri

2016

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As transport systems are pushed to the limits in many cities, governments have tried to resolve problems of traffic and congestion by increasing capacity. Miller (2013) contends the need to identify new capabilities (instead of capacity) of the transport infrastructure in order to increase efficiency without extending the physical infrastructure. Kenyon and Lyons (2003) identified integrated traveller information as a facilitator for better transport decisions. Today, with further developments in the use of geographic information systems (GIS) and a greater disposition by the public to provide volunteered geographic information (VGI), the potential of information is not only integrated across modes but also user-generated, real-time and available on smartphones anywhere. This geographic information plays today an important role in sectors such as politics, businesses and entertainment, and presumably this would extend to transport in revealing people's preferences for mobility and therefore be useful for decision-making. The widespread availability of networks and smartphones offer new opportunities supported by apps and crowdsourcing through social media such as the successful traffic and navigation app Waze, car sharing programmes such as Zipcar, and ride sharing systems such as Uber. This study aims to develop insights into the potential of governments to use voluntary (crowdsourced) geographic information effectively to achieve sustainable mobility. A review of the literature and existing technology informs this article. Further research into this area is identified and presented at the end of the paper.

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The UK public transport industry and provision of multi-modal traveller information

Cited by 31 publications

References 6 publications

What do people know about their public transport options?

What do people know about their public transport options?

Addressing transport barriers to work in low income neighbourhoods: A review of evidence and practice

The Potential of Volunteered Geographic Information (VGI) in Future Transport Systems

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