Role of external quality assessment in the identification and resolution of assay problemsTests performed in coagulation laboratories play an essential role in the diagnosis and management of patients with familial and acquired bleeding and thrombotic disorders. It is therefore apparent that the generated results should be accurate, reliable and reproducible. This is particularly important in respect of tests undertaken to diagnose, or to exclude, a possible familial disorder.In recent years, there has been a marked increase in the workload and scope of the coagulation laboratory and this has been accompanied by the introduction of increasingly complicated automated equipment employing a variety of different techniques. It is apparent that the potential for error is considerable and for this reason it is essential that the performance of laboratories be monitored through its participation in an external quality assessment (EQA) programme.External quality assessment compares the results obtained from different laboratories on the same sample. It thus provides information in respect of the accuracy of results produced by individual participating laboratories.Participants in an EQA programme receive plasma samples from their EQA provider with instructions to perform specific tests using their usual method. It is important that the EQA samples are not passed on to senior laboratory staff but are tested by the same staff who normally perform the requested test or assay. The results are then returned to the EQA provider for detailed analysis. In most EQA programmes, the distributed samples are lyophilized. It is clearly extremely important that EQA providers ensure that results on the reconstituted lyophilized plasma are similar to those obtained on the native plasma.The assignment of target values for the distributed plasmas is an essential component of any EQA programme and for haemostasis; the overall consensus value is frequently adopted as the target value for EQA participants. However, this approach is not without its problems, particularly in the larger programmes where the number of different reagents, instruments and calibrants is extremely large with major differences being observed in the results obtained with different combinations. For this reason, it is more appropriate to assess results against the peer group median result. An assessment against the overall median is only considered appropriate where the number of laboratories deploying a single method with identical reagents is too small (<10) for statistical analysis or when different methods are known to give the same results.The assessment of laboratory performance by EQA providers is of utmost importance as it enables laboratories to compare their results against those obtained from other laboratories using the same reagents and the same methodology. The identification of unsuspected analytical problems allows laboratories to adjust their procedures and/or change their reagents or their calibrants.It is important for a laboratory to monitor itÕs pe...